1670-0027 Published 60 day FRN 85 43864 on 07202020

1670-0027 Published 60 day FRN 85 43864 on 07202020.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

1670-0027 Published 60 day FRN 85 43864 on 07202020

OMB: 1670-0027

Document [pdf]
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43864

Federal Register / Vol. 85, No. 139 / Monday, July 20, 2020 / Notices

program (IC 1670–0015) will expire on
January 31, 2021.6
Analysis
CISA continues to rely on the analysis
and resulting burden estimates provided
in the 60-day notice for the Chemicalterrorism Vulnerability Information
Authorization instrument.
Public Participation
OMB is particularly interested in
comments that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques, or
other forms of information technology
(e.g., permitting electronic submissions
of responses).
Analysis
Agency: Department of Homeland
Security, Cybersecurity and
Infrastructure Agency, Infrastructure
Security Division, Infrastructure
Security Compliance Division.
Title: CFATS Chemical-terrorism
Vulnerability Information.
OMB Number: 1670–0015.
Instrument: Chemical-terrorism
Vulnerability Information
Authorization.
Frequency: ‘‘On occasion’’ and
‘‘Other’’.
Affected Public: Business or other forprofit.
Number of Respondents: 20,000
respondents (rounded estimate).
Estimated Time per Respondent: 0.50
hours.
Total Burden Hours: 10,000 annual
burden hours.
Total Burden Cost (capital/startup):
$0.
Total Recordkeeping Burden: $0.
6 The current information collection for CVI (i.e.,
IC 1670–0015) may be viewed at https://
www.reginfo.gov/public/do/PRAViewICR?ref_
nbr=201704-1670-002.

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Total Burden Cost: $797,474.
Richard S. Libby,
Deputy Chief Information Officer, Department
of Homeland Security, Cybersecurity and
Infrastructure Security Agency.
[FR Doc. 2020–15570 Filed 7–17–20; 8:45 am]
BILLING CODE 4410–10–P

DEPARTMENT OF HOMELAND
SECURITY
[Docket No. CISA–2020–0007]

60-Day Notice and Request for
Comments; Extension, 1670–0027:
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Cybersecurity and
Infrastructure Security Agency (CISA),
Department of Homeland Security
(DHS).
ACTION: 60-Day notice and request for
comments; extension of Information
Collection Request: 1670–0027.
AGENCY:

DHS CISA will submit the
following information collection request
(ICR) to the Office of Management and
Budget (OMB) for review and clearance
in accordance with the Paperwork
Reduction Act of 1995.
DATES: Comments are encouraged and
will be accepted until September 18,
2020.
ADDRESSES: You may submit comments,
identified by docket number CISA–
2020–0007, by one of the following
methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Please follow the
instructions for submitting comments.
• Email: [email protected].
Please include docket number CISA–
2020–0007 in the subject line of the
message.
• Mail: Written comments and
questions about this Information
Collection Request should be forwarded
to DHS/CISA, ATTN: 1670–0027, 245
Murray Lane SW, Mail Stop 0608,
Washington, DC 20598–0608.
Instructions: All submissions received
must include the words ‘‘Department of
Homeland Security’’ and the docket
number CISA–2020–0007. All
comments received will be posted
without alteration at http://
www.regulations.gov, including any
personal information provided.
Comments submitted in response to
this notice may be made available to the
public through relevant websites. For
this reason, please do not include in
your comments information of a
confidential nature, such as sensitive
personal information or proprietary
SUMMARY:

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information. If you send an email
comment, your email address will be
automatically captured and included as
part of the comment that is placed in the
public docket and made available on the
internet. Please note that responses to
this public comment request containing
any routine notice about the
confidentiality of the communication
will be treated as public comments that
may be made available to the public
notwithstanding the inclusion of the
routine notice.
FOR FURTHER INFORMATION CONTACT: Mia
Bruce, 703–235–3519, nppd-prac@
hq.dhs.gov.
SUPPLEMENTARY INFORMATION: The
information collection activity provides
a means to garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. CISA is
planning to submit this collection to
OMB for approval. By qualitative
feedback we mean information that
provides useful insights on perceptions
and opinions, but are not statistical
surveys that yield quantitative results
that can be generalized to the
population of study.
This feedback will provide insights
into customer or stakeholder
perceptions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication, training
or changes in operations might improve
delivery of products or services. These
collections will allow for ongoing,
collaborative and actionable
communications between CISA and its
customers and stakeholders. It will also
allow feedback to contribute directly to
the improvement of program
management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected,
vital feedback from customers and
stakeholders on CISA’s services will be
unavailable. CISA will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
1. The collections are voluntary;
2. The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both

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Federal Register / Vol. 85, No. 139 / Monday, July 20, 2020 / Notices
the respondents and the Federal
Government;
3. The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
4. Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
5. Personally identifiable information
is collected only to the extent necessary
and is not retained;
6. Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the CISA
(if released, CISA must indicate the
qualitative nature of the information);
7. Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
8. Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing personal
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.

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This is an extension of an existing
information collection.
OMB is particularly interested in
comments that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
Agency: Department of Homeland
Security, Cybersecurity and
Infrastructure Agency, Infrastructure
Security Division.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 1670–0027.
Frequency: Annually.
Affected Public: State, Local, Tribal,
and Territorial Governments and Private
Sector.
Number of Annualized Respondents:
49,080.
Estimated Time per Respondent: 0.05
hours.
Total Annualized Burden Hours:
11,130 hours.
Total Annualized Respondent
Opportunity Cost: $408,007.89.
Total Annualized Respondent Out-ofPocket Cost: $0.
Total Annualized Government Cost:
$200,000.
Richard S. Libby,
Deputy Chief Information Officer, Department
of Homeland Security, Cybersecurity and
Infrastructure Security Agency.
[FR Doc. 2020–15569 Filed 7–17–20; 8:45 am]
BILLING CODE 4410–10–P

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43865

DEPARTMENT OF HOMELAND
SECURITY
U.S. Immigration and Customs
Enforcement, Department of Homeland
Security.
[OMB Control Number 1653–0051]

Agency Information Collection
Activities: Extension of a Currently
Approved Collection: Standards To
Prevent, Detect, and Respond to
Sexual Abuse and Assault in
Confinement Facilities
U.S. Immigration and Customs
Enforcement, Department of Homeland
Security.
ACTION: 30-Day notice.
AGENCY:

In accordance with the
Paperwork Reductions Act (PRA) of
1995 the Department of Homeland
Security (DHS), U.S. Immigration and
Customs Enforcement (ICE) will submit
the following Information Collection
Request (ICR) to the Office of
Management and Budget (OMB) for
review and clearance. This information
collection was previously published in
the Federal Register on May 14, 2020,
allowing for a 60-day comment period.
ICE received no comments. The purpose
of this notice is to allow an additional
30 days for public comments.
DATES: Comments are encouraged and
will be accepted until August 19, 2020.
ADDRESSES: Written comments and
recommendations should be sent within
30 days of publication of this notice via
the Federal eRulemaking Portal website
at http://www.regulations.gov under eDocket ID number ICEB–2012–0003;
The comments submitted via this
method are visible to the Office of
Management and Budget, and comply
with the requirements of 5 CFR
1320.12(c).
SUMMARY:

For
specific questions related to collection
activities, please contact Patricia Reiser
(610–587–9123), patricia.reiser@
ice.dhs.gov, U.S. Immigration and
Customs Enforcement.
SUPPLEMENTARY INFORMATION:
FOR FURTHER INFORMATION CONTACT:

Comments
Written comments and suggestions
from the public and affected agencies
concerning the proposed collection of
information should address one or more
of the following four points:
(1) Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;

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