NWS Customer Surveys

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Winter Warning Enhancement Survey Instrument	Form and Instruction	New	Repair queued
Hazard Simplification Survey Instrument	Form	New	Repair queued
0648-0342 30-day 86 FR 33683 2021-0625.pdf	Supplementary Document	Uploaded 2021-06-25	Repair queued
0648-0342 Supporting Statement Part B - Submission Template.docx	Supplementary Document	Uploaded 2021-06-11	Repair queued
0648-0342 Supporting Statement Part A - Submission Template.docx	Supplementary Document	Uploaded 2021-06-11	Repair queued
0648-0342 -Revised Question Bank - 2021-0611.docx	Supplementary Document	Uploaded 2021-06-11	Repair queued
0648-0342 60-day 86 FR 12179 2021-0302.pdf	Supplementary Document	Uploaded 2021-06-01	Repair queued
0648-0342 Supporting Statement Part A.docx	Supporting Statement A	Uploaded 2021-06-01	Repair queued
0648-0342 Supporting Statement Part B.docx	Supporting Statement B	Uploaded 2021-06-01	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
267046	NWS Survey for Winter Warning Enhancements	Form and Instruction	New	Winter Warning Enhancement Survey Instrument
259001	Hazard Simplification Survey	Form	New	Hazard Simplification Survey Instrument
256506	NWS Survey for Official, Experimental, and Proposed Products/Services	Other-Survey	New
256503	NWS Impact Decision Support Services	Other-Survey	New

ICR Details

OMB Control No: 0648-0342	ICR Reference No: 202106-0648-002
Status: Historical Active	Previous ICR Reference No: 201804-0648-008
Agency/Subagency: DOC/NOAA	Agency Tracking No:
Title: NWS Customer Surveys
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 06/17/2022
Retrieve Notice of Action (NOA)	Date Received in OIRA: 06/28/2021
Terms of Clearance: Limited to specific, already determined, NWS surveys only. Any new surveys into this should first be discussed with OMB.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2025	36 Months From Approved	06/30/2022
Responses	232,380	0	400,037
Time Burden (Hours)	21,420	0	51,752
Cost Burden (Dollars)	0	0	0

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Abstract: This is a request for revision and extension of a generic clearance for voluntary customer surveys to be conducted by NOAA NWS program offices. In accordance with Executive Order 12862, the National Performance Review, and good management practices, NOAA NWS offices seek to be able to continue to gather customer feedback on services and/or products, which can be used in planning for service/product modification and prioritization. Under this generic clearance, NWS individual offices would continue use of an approved question bank and develop new questionnaires, as needed, by selecting subsets of the approved set of collection questions and tailoring those specific questions to be meaningful for their particular programs. This collection is being revised to expand the question bank of acceptable questions and limit the scope of use to NWS.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 12179	03/02/2021
30-day Notice:	Federal Register Citation:	Citation Date:
	86 FR 33683	06/25/2021
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 4

table that charts list of burden

IC Title	Form No.	Form Name
Hazard Simplification Survey	N/A	Hazard Simplification Survey Instrument
NWS Impact Decision Support Services
NWS Survey for Official, Experimental, and Proposed Products/Services
NWS Survey for Winter Warning Enhancements	N/A	Winter Warning Enhancement Survey Instrument

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	232,380	400,037	0	0	-167,657	0
Annual Time Burden (Hours)	21,420	51,752	0	0	-30,332	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/28/2021

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