National Maritime Center Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1601-0014 can be found here:

Documents and Forms

Document Name Document Type
NMC Customer Survey Instrument.pdf Other-Mock Up
NMC Customer Survey Generic Clearance Submission.docx NMC Customer Survey Generic Clearance Submission Form IC Document
Auto Email from MMLD with Survey Invite.xlsx Email Sent out for Survey IC Document

Information Collection (IC) Details

IC Title:	National Maritime Center Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Mock Up			NMC Customer Survey Instrument.pdf		Yes	Yes	Fillable Fileable Signable

Line of Business: Homeland Security

Subfunction: Key Asset and Critical Infrastructure Protection

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 6,500	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	6,500	6,500
Annual IC Time Burden (Hours)	650	650
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
NMC Customer Survey Generic Clearance Submission Form	NMC Customer Survey Generic Clearance Submission.docx	06/25/2020
Email Sent out for Survey	Auto Email from MMLD with Survey Invite.xlsx	06/25/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.