Forest Service Generic
Clearance for the Collection of Qualitative Feedback on Agency
Service Delivery
Revision of a currently approved collection
No
Regular
07/20/2021
Requested
Previously Approved
36 Months From Approved
07/31/2021
1,875,000
1,875,000
468,750
468,750
0
0
This collection of information is
necessary to enable the agency to garner customer and stakeholder
feedback in an efficient, timely manner, in accordance with our
committment to improving service delivery. These collections will
allow for ongoing, collaborative and actionable communication
between the agency and its customers and stakeholders, allowing
feedback to contribute directly to the improvement of program
management.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.