Attachment D - 60-day FR

60-day FR for 2126-0067.pdf

National Consumer Complaint Database (NCCDB)

Attachment D - 60-day FR

OMB: 2126-0067

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49594

Federal Register / Vol. 86, No. 169 / Friday, September 3, 2021 / Notices

Department of Transportation is
committed to providing equal access to
the meetings for all participants. If you
need alternative formats or services
because of a disability, such as sign
language, interpretation, or other
ancillary aids, please contact the person
listed in the FOR FURTHER INFORMATION
CONTACT section.
The FAA and the NPS request that
comments be as specific as possible in
response to actions that are being
proposed under this notice. All written
comments become part of the official
record. Written comments on the
proposed ATMPs can be submitted via
PEPC or sent to the mailing addresses
listed in the FOR FURTHER INFORMATION
CONTACT sections provided on the parks’
PEPC sites. Comments will not be
accepted by fax, email, or any other way
than those specified above. Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Documents that describe each Park’s
proposed ATMP project in greater detail
are available at the following locations:
• FAA Air Tour Management Plan
Program website, http://www.faa.gov/
about/office_org/headquarters_
offices/arc/programs/air_tour_
management_plan/
• NPS Planning, Air Tours website,
https://home.nps.gov/subjects/sound/
airtours.htm
Issued in El Segundo, CA. On August 31,
2021.
Keith Lusk,
Program Manager, Special Programs Staff,
Western-Pacific Region.
[FR Doc. 2021–19059 Filed 9–2–21; 8:45 am]
BILLING CODE 4910–13–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration

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[Docket No. FMCSA–2021–0089]

Agency Information Collection
Activities; Renewal Information
Collection Request: National
Consumer Complaint Database
Federal Motor Carrier Safety
Administration (FMCSA), DOT.

AGENCY:

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Notice and request for
comments.

ACTION:

In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Renewal Information Collection
Request (ICR) described below to the
Office of Management and Budget
(OMB) for its review and approval and
invites public comment. This renewal
collection of information is for the
National Consumer Complaint Database
(NCCDB), which is an online interface
allowing consumers, drivers and others
to file complaints against unsafe and
unscrupulous companies and/or their
employees, including shippers,
receivers and transportation
intermediaries, depending on the type
of complaint. These complaints cover a
wide range of activities, including but
not limited to driver harassment,
coercion, movement of household
goods, financial responsibility
instruments for brokers and freight
forwarders, Americans with Disability
Act (ADA), Electronic Log Device (ELD),
Medical Review Officer (MRO), and
Substance Abuse Practitioner (SAP)
complaints. FMCSA requests approval
to renew the ICR titled ‘‘National
Consumer Complaint Database’’ covered
by OMB Control Number 2126–0067 in
order to continue to collect consumer
complaint information so FMCSA can
use complaint data to take enforcement
action, better inform FMCSA policies
for safer motor carrier operations, and
improve consumer protection.
DATES: We must receive your comments
on or November 2, 2021.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System (FDMS) Docket
Number FMCSA–2021–0089 using any
of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Services; U.S.
Department of Transportation, 1200
New Jersey Avenue SE, West Building,
Ground Floor, Room W12–140,
Washington, DC 20590–0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room W12–
140, 1200 New Jersey Avenue SE,
Washington, DC, between 9 a.m. and 5
p.m. E.T., Monday through Friday,
except Federal holidays.
Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments, see the Public
Participation heading below. Note that
all comments received will be posted
without change to http://
SUMMARY:

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www.regulations.gov, including any
personal information provided. Please
see the Privacy Act heading below.
Docket: For access to the docket to
read background documents or
comments received, visit http://
www.regulations.gov, and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
Privacy Act: In accordance with 5
U.S.C. 553(c), DOT solicits comments
from the public to better inform its
rulemaking process. DOT posts these
comments, without edit, including any
personal information the commenter
provides, to www.regulations.gov, as
described in the system of records
notice (DOT/ALL–14 FDMS), which can
be reviewed at www.dot.gov/privacy.
Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal website. If you want
us to notify you that we received your
comments, please include a selfaddressed, stamped envelope or
postcard, or print the acknowledgement
page that appears after submitting
comments online. Comments received
after the comment closing date will be
included in the docket and will be
considered to the extent practicable.
FOR FURTHER INFORMATION CONTACT: Ms.
Donnice Wagoner, Department of
Transportation, Federal Motor Carrier
Safety Administration, Commercial
Enforcement and Investigations
Division/MC–ECC, West Building 6th
Floor, 1200 New Jersey Avenue SE,
Washington, DC 20590. Telephone:
202–366–8045. email:
[email protected].
SUPPLEMENTARY INFORMATION:
Background
The FMCSA maintains online
information and resources to assist
drivers, others in the motor carrier
industry, and members of the general
public in filing safety complaints
regarding household goods (HHG)
carriers, hazardous material (HM)
carriers, property carriers, cargo tank
facilities, passenger carriers, electronic
log devices (ELD), and Medical Review
Officers (MRO) and Substance Abuse
Professionals (SAP) reporting to the
Agency’s Drug and Alcohol
Clearinghouse. There is also information
pertaining to the filing of consumer
complaints, particularly regarding HHG
transportation and ADA compliance.1
1 The U.S. Department of Transportation (DOT)
maintains reporting and other requirements for

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lotter on DSK11XQN23PROD with NOTICES1

Federal Register / Vol. 86, No. 169 / Friday, September 3, 2021 / Notices
This online interface is known as the
National Consumer Complaint Database
(NCCDB). The NCCDB has contributed
to safer motor carrier operations on our
nation’s highways by identifying
carriers for investigations and improved
consumer protection by ensuring
moving companies use fair business
practices. FMCSA uses the information
collected in the NCCDB to monitor and
induce non-compliant regulated entities
to achieve and maintain compliance.
The NCCDB grew out of a telephone
hotline known as the Safety Violation
Hotline Service. Congress mandated this
hotline in Section 4017 of the
‘‘Transportation Equity Act of the 21st
Century,’’ Public Law 105–178, 112 Stat.
107, June 9, 1998. The Motor Carrier
Safety Improvement Act of 1999, Pubic
Law 106–159, 113 Stat. 1748, December
9, 1999, created the Federal Motor
Carrier Safety Administration and
section 213 of the Act expanded the
Safety Violation Hotline Service to
include a 24-hour operation. On August
10, 2005, Congress enacted the Safe,
Accountable, Flexible, and Efficient
Transportation Equity Act: A Legacy for
Users, (SAFETEA–LU), Public Law 109–
59, 119 Stat. 1144. Section 4214 of
SAFETEA–LU requires DOT to create a
system to record and log aggregate
complaint information regarding
violations of the Federal Motor Carrier
Safety Regulations.
The NCCDB fulfills the requirements
of these mandates. Complaints are
accepted through the NCCDB in
connection with other statutory
mandates, including, but not limited to,
protection of drivers against harassment
and coercion under sections 32301(b)
and 32911, respectively, of the Moving
Ahead for Progress in the 21st Century
Act, Public Law 112–141, 126 Stat. 405.
The NCCDB also accepts complaints
from interested parties regarding third
party intermediaries (brokers and freight
forwarders) and their associated
financial responsibility instruments.
Title: National Consumer Complaint
Database.
OMB Control Number: 2126–0067.
Type of Request: Information
collection request renewal.
Respondents: Consumers, Drivers,
and Other Participants in the Motor
Carrier Industry.
Estimated Number of Respondents:
18,546 respondents.
Estimated Time per Response: 15
minutes.
Expiration Date: February 28, 2022.
over-the-road buses (OTRBs) under its Americans
with Disabilities Act (ADA) regulations. (For a
complete listing of the DOT’s ADA regulations, see
49 CFR parts 37 and 38.)

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Frequency of Response: On occasion.
Estimated Total Annual Burden:
4,638 hours [18,546 respondents × 1
response per respondent × 15 minutes
per response = 4,638]. Note that
estimates may not match exactly due to
rounding.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the agency to perform its
mission; (2) the accuracy of the
estimated burden; (3) ways for the
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information. The agency will summarize
or include your comments in the request
for OMB’s clearance of this information
collection.
Issued under the authority of 49 CFR 1.87.
Thomas P. Keane,
Associate Administrator, Office of Research
and Registration.
[FR Doc. 2021–19079 Filed 9–2–21; 8:45 am]
BILLING CODE 4910–EX–P

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2021–0081]

Agency Information Collection
Activities; Revision of an Approved
Information Collection Request:
Commercial Driver Licensing and Test
Standards
Federal Motor Carrier Safety
Administration (FMCSA),
Transportation (DOT).
ACTION: Notice and request for
comments.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget for its review
and approval and invites public
comment. The FMCSA requests
approval to revise and renew an ICR
titled, ‘‘Commercial Driver Licensing
and Test Standards,’’ due to an increase
in the number of commercial driver’s
license records. This ICR is needed to
ensure that drivers, motor carriers and
the States are complying with
notification and recordkeeping
requirements for information related to
testing, licensing, violations,
convictions, and disqualifications and
that the information is accurate,

SUMMARY:

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49595

complete, transmitted, and recorded
within certain time periods as required
by the Commercial Motor Vehicle Safety
Act of 1986 (CMVSA), as amended.
DATES: We must receive your comments
on or before November 2, 2021.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System (FDMS) Docket
Number FMCSA–2021–0081 using any
of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 202–493–2251.
• Mail: Docket Operations; U.S.
Department of Transportation, 1200
New Jersey Avenue SE, West Building,
Ground Floor, Room W12–140,
Washington, DC 20590–0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room 12–140,
1200 New Jersey Avenue SE,
Washington, DC, between 9:00 a.m. and
5:00 p.m., e.t., Monday through Friday,
except Federal holidays.
Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments, see the Public
Participation heading below. Note that
all comments received will be posted
without change to http://
www.regulations.gov, including any
personal information provided. Please
see the Privacy Act heading below.
Docket: For access to the docket to
read background documents or
comments received, go to http://
www.regulations.gov and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
Privacy Act: Anyone is able to search
the electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or signing the comment, if
submitted on behalf of an association,
business, labor union, etc.). You may
review DOT’s complete Privacy Act
Statement for the Federal Docket
Management System published in the
Federal Register on January 17, 2008
(73 FR 3316), or you may visit http://
edocket.access.gpo.gov/2008/pdfE8794.pdf.
Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal website. If you want
us to notify you that we received your
comments, please include a selfaddressed, stamped envelope or
postcard, or print the acknowledgement

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File Modified2021-09-03
File Created2021-09-03

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