60-day notice

Federal Register / Vol. 85, No. 223 / Wednesday, November 18, 2020 / Notices
EQUAL EMPLOYMENT OPPORTUNITY
COMMISSION
Agency Information Collection
Activity: Comment Request; Generic
Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Equal Employment
Opportunity Commission.
ACTION: Notice of proposed collection;
comment request.
AGENCY:

This notice announces the
intention of the U.S. Equal Employment
Opportunity Commission (EEOC) to
request a three-year approval, under the
Paperwork Reduction Act of 1995
(PRA), of a revision to the current
Generic Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery that the Office of Management
and Budget (OMB) previously approved.
This collection is part of a Federal
Government-wide effort to streamline
the process to seek feedback from the
public on service delivery.
DATES: Written comments on this notice
must be submitted on or before January
19, 2021.
ADDRESSES: You may submit comments
using one of the following three
methods:
Federal eRulemaking Portal: http://
www.regulations.gov. Follow the
instructions on the website for
submitting comments.
Mail: Comments may be submitted by
mail to Bernadette B. Wilson, Executive
Officer, Executive Secretariat, Equal
Employment Opportunity Commission,
131 M Street NE, Washington, DC
20507.
Fax: Comments totaling six or fewer
pages can be sent by facsimile (‘‘fax’’)
machine to (202) 663–4114 (This is not
a toll-free number.) Receipt of fax
transmittals will not be acknowledged,
except that the sender may request
confirmation of receipt by calling the
Executive Secretariat staff at (202) 663–
4070 (voice) or (800) 669–6820 (TTY).
(These are not toll-free telephone
numbers.)
Instructions: All comments received
must include the agency name and
docket number. All comments received
will be posted without change to http://
www.regulations.gov, including any
personal information provided.
However, the EEOC reserves the right to
refrain from posting libelous or
otherwise inappropriate comments,
including those that contain obscene,
indecent, or profane language; that
contain threats or defamatory
statements; that contain hate speech
directed at race, color, sex, national

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origin, age, religion, disability, or
genetic information; or that promote or
endorse services or products.
Although copies of comments
received are usually also available for
review at the Commission’s library,
given the EEOC’s current 100%
telework status due to the Coronavirus
Disease 2019 (COVID–19) public health
emergency, the Commission’s library is
closed until further notice. Once the
Commission’s library is re-opened,
copies of comments received in
response to the proposed rule will be
made available for viewing by
appointment only at 131 M Street NE,
Suite 4NW08R, Washington, DC 20507,
between the hours of 9:30 a.m. and 5:00
p.m.
FOR FURTHER INFORMATION CONTACT: For
Office of Field Programs: Michelle
Crew, [email protected], (216)
306–1130. For Office of Federal
Operations: Patricia St. Clair,
[email protected], (202) 663–
4922.
SUPPLEMENTARY INFORMATION:
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
Abstract: The proposed information
collection activity will garner
qualitative customer and stakeholder
feedback in an efficient, timely manner,
in accordance with the government’s
commitment to improving service
delivery. By qualitative feedback we
mean information that provides useful
insights on perceptions and opinions,
but not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative,
and actionable communications
between the Agency and its customers
and stakeholders. It will also allow
feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, course materials, course
instructor, courtesy, efficiency of service
delivery, and resolution of issues with
service delivery. Responses will be
assessed to plan and inform efforts to
improve or maintain the quality of
service offered to the public. If this
information is not collected, vital
feedback from customers and

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stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are the only way to
collect information; there are no
alternative existing sources;
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be

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Federal Register / Vol. 85, No. 223 / Wednesday, November 18, 2020 / Notices

eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Pursuant to the PRA and OMB
regulation 5 CFR 1320.8(d)(1), the EEOC
solicits public comment on its intent to
seek a three-year approval of this
revised collection: (1) Evaluate whether
the proposed collection of information
is necessary for the proper performance
of the EEOC’s functions, including
whether the information will have
Type of survey
Questionnaire—FEPA
Training Conference
Feedback.
Questionnaire—Technical
Assistance Program
Feedback.
Questionnaire—EXCEL
Customer Feedback.
Questionnaire—Respectful Workplace Training
Feedback.
Questionnaire—Federal
Course Evaluation
Form.
Future Training Assessments.
EEOC website feedback
forms.

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Participation time

550

1 ......................................

2 minutes per response ..

18

4,500

1 ......................................

2 minutes per response ..

150

250

1 ......................................

10 minutes per response

42

15,900

2 (survey delivered twice
to same respondents).

10 minutes per response

5,300

9,180

1 ......................................

2 minutes per response ..

306

7,200

1 ......................................

5 minutes per response ..

600

1,173,472

1 ......................................

2 minutes per response ..

39,116

State and local government employees.
Private employers, state
and local government
employees.
Private employers, state
and local government
employees.
Private employers, state
and local government
employees.
Participants in federal
courses and in customer specific trainings.
Training Center
Attendees.
Individuals or Households

FEDERAL RESERVE SYSTEM

OMB Number: 3046–0048.
Type of Review: Revision of a
currently approved collection.
Affected Public: Individuals and
households; businesses and
organizations; State, Local or Tribal
Governments.
Average Expected Annual Number of
Activities: 6 known, up to 2 more
anticipated.
Respondents: 1,211,052.
Annual Responses: 1,226,952.
Frequency of Response: Twice per
respondent for one activity, and once for
all other activities.
Average Minutes per Response: 2.2.
Burden Hours: 45,532.
For the Commission.
Janet Dhillon,
Chair.
[FR Doc. 2020–25425 Filed 11–17–20; 8:45 am]
BILLING CODE 6570–01–P

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Change in Bank Control Notices;
Acquisitions of Shares of a Bank or
Bank Holding Company
The notificants listed below have
applied under the Change in Bank
Control Act (Act) (12 U.S.C. 1817(j)) and
§ 225.41 of the Board’s Regulation Y (12
CFR 225.41) to acquire shares of a bank
or bank holding company. The factors
that are considered in acting on the
applications are set forth in paragraph 7
of the Act (12 U.S.C. 1817(j)(7)).
The public portions of the
applications listed below, as well as
other related filings required by the
Board, if any, are available for
immediate inspection at the Federal
Reserve Bank(s) indicated below and at
the offices of the Board of Governors.
This information may also be obtained
on an expedited basis, upon request, by
contacting the appropriate Federal

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for a randomly-generated, pop-up form
that will solicit feedback from a sample
of visitors to the EEOC website on the
contents and performance of the web
pages. The 39,116 hour burden estimate
is based on the number of web page
views in a year. The remaining 600
hours represent a reserve to cover any
additional feedback forms that may be
developed over the next three years for
new trainings offered by the EEOC. The
EEOC anticipates any new potential
feedback forms will be similar in length
and content to existing feedback forms.
The EEOC plans to seek clearance for
the additional hours so the EEOC can
use the existing clearance number if the
need arises for additional training and
feedback forms.

Number of
responses/
respondent

Number of
respondents

Respondent

Overview of Information Collection

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practical utility; (2) Evaluate the
accuracy of the EEOC’s estimate of the
burden of the proposed collection of
information, including the validity of
the methodology and assumptions used;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and (4) Minimize the burden
of the collection of information on those
who are to respond, including the use
of appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of responses.
In addition to clearance hours for the
previously approved customer feedback
forms, the EEOC is also requesting an
additional 39,716 clearance hours. Most
of these requested hours—39,116—are

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Response
burden
(in hours)

Reserve Bank and from the Board’s
Freedom of Information Office at
https://www.federalreserve.gov/foia/
request.htm. Interested persons may
express their views in writing on the
standards enumerated in paragraph 7 of
the Act.
Comments regarding each of these
applications must be received at the
Reserve Bank indicated or the offices of
the Board of Governors, Ann E.
Misback, Secretary of the Board, 20th
Street and Constitution Avenue NW,
Washington DC 20551–0001, not later
than December 3, 2020.
A. Federal Reserve Bank of Kansas
City (Dennis Denney, Assistant Vice
President) 1 Memorial Drive, Kansas
City, Missouri 64198–0001:
1. William Chris Anderson,
Marquette, Nebraska; Richard Scott
Anderson, Dallas, Texas; and James
Curtis Anderson, Portland, Oregon; all
individually, and as members of the
Anderson Family Group, a group acting

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