Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 202112-3046-001

OMB: 3046-0048

Federal Form Document

Forms and Documents
ICR Details
3046-0048 202112-3046-001
Received in OIRA 202102-3046-001
EEOC
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular 12/16/2021
  Requested Previously Approved
06/30/2024 06/30/2024
1,226,952 1,226,952
45,532 45,532
0 0

As part of its mission, EEOC is committed to providing a program of education to keep the public informed of the latest developments in equal employment opportunity law. These training and technical assistance seminars are vital to eliminating unlawful discrimination in the workplace, and to ensure that the program is effective, EEOC needs feedback from participants. This generic clearance covers various customer feedback surveys EEOC will use in connection with training and other interactions with stakeholders and the public. The surveys are intended to help the agency gauge the efficacy of the training programs.

None
None

Not associated with rulemaking

  85 FR 73479 11/18/2020
86 FR 12443 03/03/2021
Yes

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,226,952 1,226,952 0 0 0 0
Annual Time Burden (Hours) 45,532 45,532 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
In addition to clearance hours for the previously approved customer feedback forms, the EEOC is requesting an additional 39,716 clearance hours. Most of these requested hours – 39,116 – are for a randomly-generated, pop-up form that will solicit feedback from a sample of visitors to the EEOC website on the contents and performance of the webpages. The 39,116 hours burden estimate is based on the number of webpage views in a year.The remaining 600 hours represent a reserve to cover any additional feedback forms that may be developed over the next three years for new trainings offered by the EEOC.

$15,620
No
    No
    No
No
No
No
No
Chris Haffer 202 663-4949 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
12/16/2021


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