EXCEL Customer Feedback - in person

Proposed EXCEL Evaluation

In Person Event

Your feedback is important. Please indicate the response which best expresses your assessment
of these items.
Q1

EXCEL DAY ONE (DAY TWO, DAY THREE)
a. EEOC Training Institute Customer Experience
__Excellent
__Above Average
__Average

__Below Average

b. Online Registration Process
__Excellent
__Above Average

__Average

__Below Average

c. Overall Training Day One (Day Two, Day Three)
__Excellent
__Above Average
__Average

__Below Average

d. Quality of Workshop Materials
__Excellent
__Above Average

__Average

__Below Average

e. Keynote Plenary Sessions
__Excellent
__Above Average

__Average

__Below Average

__Average

__Below Average

f.

Panel Presentations
__Excellent
__Above Average

Q1 Comments on Overall Day
Q2

Facility: Rate the following elements and use the comment field to provide any
explanations or additional information.
a. Conference Rooms
__Excellent
__Above Average

__Average

__Below Average

b. Quality of Sound
__Excellent
__Above Average

__Average

__Below Average

c. Audio Visuals
__Excellent

__Above Average

__Average

__Below Average

d. Lighting
__Excellent

__Above Average

__Average

__Below Average

e. Amenities
__Excellent

__Above Average

__Average

__Below Average

Q2 Comments on facility:

The next three questions ask about the workshop sessions you attended.
Q3

Rate the individual workshop sessions attended
__Excellent

Session 1

__Excellent

__Above Average

__Average

__Below Average

__Above Average

__Average

__Below Average

Session 2

__Excellent

__Above Average

__Average

__Below Average

Session 3

__Excellent

__Above Average

__Average

__Below Average

Session 4

__Excellent

__Above Average

__Average

__Below Average

Session 5

__Excellent

__Above Average

__Average

__Below Average

Session 6

__Excellent

__Above Average

__Average

__Below Average

Session 7

__Excellent

__Above Average

__Average

__Below Average

Session 8

__Excellent

__Above Average

__Average

__Below Average

Session 9

__Excellent

__Above Average

__Average

__Below Average

Session 10

__Excellent

__Above Average

__Average

__Below Average

Q3 Comments on individual Sessions:

Q4

Rate the presenter(s) for the individual workshop sessions attended.

Presenter 1

__Excellent

__Above Average

__Average

__Below Average

Presenter 2

__Excellent

__Above Average

__Average

__Below Average

Presenter 3

__Excellent

__Above Average

__Average

__Below Average

Presenter 4

__Excellent

__Above Average

__Average

__Below Average

Presenter 5

__Excellent

__Above Average

__Average

__Below Average

Presenter 6

__Excellent

__Above Average

__Average

__Below Average

Presenter 7

__Excellent

__Above Average

__Average

__Below Average

Presenter 8

__Excellent

__Above Average

__Average

__Below Average

Presenter 9

__Excellent

__Above Average

__Average

__Below Average

Presenter 10

__Excellent

__Above Average

__Average

__Below Average

Q4 Comments on specific presenter(s):

How much do you agree or disagree with the following statement:
Q5

Your professional skills and/or knowledge has increased as a result of your attendance?
__Strongly Agree

__Agree

__Neutral

__Disagree

___Strongly Disagree

Please Respond to the following:
Q6

How likely are you to attend future conferences and/or recommend it to a colleague?

__Extremely Likely

__Very Likely

__Likely

Thank you for taking the time to complete the survey.

__Somewhat Likely

___Not Likely