3170-0024 60-day FRN (published)

3170-0024 60-day FRN (published).pdf

Generic Information Collection Plan for the Collection of Qualitative Feedback on Bureau Service Delivery

3170-0024 60-day FRN (published)

OMB: 3170-0024

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Federal Register / Vol. 86, No. 218 / Tuesday, November 16, 2021 / Notices
information is necessary for the proper
performance of the functions of the
Bureau, including whether the
information will have practical utility;
(b) The accuracy of the Bureau’s
estimate of the burden of the collection
of information, including the validity of
the methods and the assumptions used;
(c) Ways to enhance the quality, utility,
and clarity of the information to be
collected; and (d) Ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Comments submitted in
response to this notice will be
summarized and/or included in the
request for OMB approval. All
comments will become a matter of
public record.
Dated: November 10, 2021.
Anthony May,
Paperwork Reduction Act Officer, Bureau of
Consumer Financial Protection.
[FR Doc. 2021–24974 Filed 11–15–21; 8:45 am]
BILLING CODE 4810–AM–P

BUREAU OF CONSUMER FINANCIAL
PROTECTION
[Docket No. CFPB–2021–0019]

Agency Information Collection
Activities: Comment Request
Bureau of Consumer Financial
Protection.
ACTION: Notice and request for comment.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995
(PRA), the Bureau of Consumer
Financial Protection (Bureau) is
requesting to renew the Office of
Management and Budget (OMB)
approval for an existing information
collection titled ‘‘Generic Information
Collection Plan for the Collection of
Qualitative Feedback on Bureau Service
Delivery.’’
DATES: Written comments are
encouraged and must be received on or
before January 18, 2022 to be assured of
consideration.
ADDRESSES: You may submit comments,
identified by the title of the information
collection, OMB Control Number (see
below), and docket number (see above),
by any of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the
instructions for submitting comments.
• Email: [email protected].
Include Docket No. CFPB–2021–0019 in
the subject line of the email.
• Mail/Hand Delivery/Courier:
Comment intake, Bureau of Consumer

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Financial Protection (Attention: PRA
Office), 1700 G Street NW, Washington,
DC 20552. Please note that due to
circumstances associated with the
COVID–19 pandemic, the Bureau
discourages the submission of
comments by mail, hand delivery, or
courier. Please note that comments
submitted after the comment period will
not be accepted. In general, all
comments received will become public
records, including any personal
information provided. Sensitive
personal information, such as account
numbers or Social Security numbers,
should not be included.
FOR FURTHER INFORMATION CONTACT:
Documentation prepared in support of
this information collection request is
available at www.regulations.gov.
Requests for additional information
should be directed to Anthony May,
Paperwork Reduction Act Officer, at
(202) 435–7278, or email: CFPB_PRA@
cfpb.gov. If you require this document
in an alternative electronic format,
please contact CFPB_Accessibility@
cfpb.gov. Please do not submit
comments to these email boxes.
SUPPLEMENTARY INFORMATION:
Title of Collection: Generic
Information Collection for the
Collection of Qualitative Feedback on
Bureau Service Delivery.
OMB Control Number: 3170–0024.
Type of Review: Extension of a
currently approved information
collection.
Affected Public: Individuals; Private
sector; and State, Local, or Tribal
Governments.
Estimated Number of Respondents:
500,000.
Estimated Total Annual Burden
Hours: 125,000.
Abstract: This generic information
collection plan provides for the
collection of qualitative feedback from
consumers, financial institutions, and
stakeholders on a wide range of services
the Bureau provides in an efficient,
timely manner, in accordance with the
Bureau’s commitment to improving
service delivery. By qualitative
feedback, the Bureau means information
that provides useful insights on, for
example, comprehension, usability,
perceptions, and opinions, but are not
statistical surveys that yield quantitative
results that can be generalized to the
population of study. The Bureau expects
this feedback to include insights into
consumer, financial institution, or
stakeholder perceptions, experiences,
and expectations, provide an early
warning of issues with service, or focus
attention on areas where
communication, training or changes in

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operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative,
and actionable communications
between the Bureau and consumers,
financial institutions, and stakeholders.
It will also allow feedback to contribute
directly to the improvement of program
management.
Request for Comments: Comments are
invited on: (a) Whether the collection of
information is necessary for the proper
performance of the functions of the
Bureau, including whether the
information will have practical utility;
(b) The accuracy of the Bureau’s
estimate of the burden of the collection
of information, including the validity of
the methods and the assumptions used;
(c) Ways to enhance the quality, utility,
and clarity of the information to be
collected; and (d) Ways to minimize the
burden of the collection of information
on respondents, including through the
use of automated collection techniques
or other forms of information
technology. Comments submitted in
response to this notice will be
summarized and/or included in the
request for OMB approval. All
comments will become a matter of
public record.
Dated: November 9, 2021.
Anthony May,
Paperwork Reduction Act Officer, Bureau of
Consumer Financial Protection.
[FR Doc. 2021–24953 Filed 11–15–21; 8:45 am]
BILLING CODE 4810–AM–P

DEPARTMENT OF EDUCATION
Applications for New Awards;
American Indian Vocational
Rehabilitation Services
Office of Special Education and
Rehabilitative Services, Department of
Education.
ACTION: Notice.
AGENCY:

The Department of Education
(Department) is issuing a notice inviting
applications for Federal fiscal year
(FFY) 2022 for American Indian
Vocational Rehabilitation Services
(AIVRS)—Assistance Listing Number
84.250P—to partner with Indian Tribes
in providing eligible American Indians
with disabilities with vocational
rehabilitation (VR) services. This notice
relates to the approved information
collection under OMB control number
1820–0018.
DATES:
Applications Available: November 16,
2021.
Deadline for Transmittal of
Applications: March 16, 2022.
SUMMARY:

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