Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIAID)

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form 1 Survey	Form	New	Repair queued
Form 1 Survey	Form	New	Repair queued
Form 1 Survey	Form	New	Repair queued
Form 1 Survey Pop Up	Form	New	Repair queued
Form 1 Survey	Form	New	Repair queued
Form 1 Survey	Form	New	Repair queued
Form 1 Survey	Form and Instruction	New	Repair queued
Form 1 Survey	Form and Instruction	New	Repair queued
Form 1 USJCMSP 2023 Survey	Form	New	Repair queued
Form 1 Fiocruz-NIAID Grant Writing survey	Form	New	Repair queued
Form 1 survey screenshot	Form	New	Repair queued
Form 1 Quick Polls screenshots	Form	New	Repair queued
Form 1 PaVE screenshots	Form	New	Available
pub 30-day FRN2022-08976.pdf	Supplementary Document	Uploaded 2022-04-27	Repair queued
Attachment 2 0925-0668 List of Sub study Approvals 011122.docx	Supplementary Document	Uploaded 2022-04-21	Repair queued
Attachment 1 0925-0668 Generic Clearance Fast Track Template 2022.docx	Supplementary Document	Uploaded 2022-04-21	Repair queued
SSB 0925-0668 NIAID Fast Track Extension.docx	Supporting Statement B	Uploaded 2022-04-21	Repair queued
SSA 0925-0668 NIAID Fast Track Extension final.docx	Supporting Statement A	Uploaded 2022-04-21	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
273954	Centers of Excellence for Influenza Research and Response (CEIRR) Risk Assessment Pipeline (RAP) Database Usage Feedback	Form	New	Survey
272447	West Africa Grant Writing Workshop Survey	Form	New	Survey
271145	NIAID Funding News Satisfaction Survey	Form	New	Survey
266684	NIAID ClinRegs Pop-up Survey Questions	Form	New	Survey Pop Up
264442	Coffee Zone Survey	Form	New	Survey
263314	NIAID Quick Polls	Form	New	Survey
260260	Follow-Up Survey for NIAID OCICB Seminar Series	Form and Instruction	New	Survey
260096	Nephele Usage Feedback Request (NIAID)	Form and Instruction	New	Survey
258407	U.S.-Japan Cooperative Medical Sciences Program (USJCMSP) – 2023 International Conference on Emerging Infectious Diseases (EID) in the Pacific Rim (NIAID)	Form	New	USJCMSP 2023 Survey
257471	Brazilian Grant Writing Workshops Series Assessment Survey (NIAID)	Form	New	Fiocruz-NIAID Grant Writing survey
257166	NIAID Customer Experience Journey	Form	New	survey screenshot
257048	NIAID Quick Polls	Form	New	Quick Polls screenshots
256642	User Satisfaction Survey for New PaVE Website (NIAID)	Form	New	PaVE screenshots

ICR Details

OMB Control No: 0925-0668	ICR Reference No: 202204-0925-004
Status: Historical Active	Previous ICR Reference No: 201902-0925-002
Agency/Subagency: HHS/NIH	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIAID)
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 07/01/2022
Retrieve Notice of Action (NOA)	Date Received in OIRA: 04/27/2022
Terms of Clearance: Previous terms continue: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2025	36 Months From Approved	06/30/2022
Responses	14,115	0	14,175
Time Burden (Hours)	7,533	0	7,533
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable NIAID to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 7848	02/10/2022
30-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 25031	04/27/2022
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 13

table that charts list of burden

IC Title	Form No.	Form Name
Brazilian Grant Writing Workshops Series Assessment Survey (NIAID)	1	Fiocruz-NIAID Grant Writing survey
Centers of Excellence for Influenza Research and Response (CEIRR) Risk Assessment Pipeline (RAP) Database Usage Feedback	1	Survey
Coffee Zone Survey	1	Survey
Follow-Up Survey for NIAID OCICB Seminar Series	1	Survey
NIAID ClinRegs Pop-up Survey Questions	1	Survey Pop Up
NIAID Customer Experience Journey	1	survey screenshot
NIAID Funding News Satisfaction Survey	1	Survey
NIAID Quick Polls	1	Survey
NIAID Quick Polls	1	Quick Polls screenshots
Nephele Usage Feedback Request (NIAID)	1	Survey
U.S.-Japan Cooperative Medical Sciences Program (USJCMSP) – 2023 International Conference on Emerging Infectious Diseases (EID) in the Pacific Rim (NIAID)	1	USJCMSP 2023 Survey
User Satisfaction Survey for New PaVE Website (NIAID)	1	PaVE screenshots
West Africa Grant Writing Workshop Survey	1	Survey

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	14,115	14,175	0	-60	0	0
Annual Time Burden (Hours)	7,533	7,533	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $335,174

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/27/2022

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