Survey Mapping Document (VHA) IA 30820 Mobile Jan 07 2022

Survey Mapping Document (VHA) IA 30820 Mobile Jan 07 2022.xlsx

E-Government Website Customer Satisfaction Surveys

Survey Mapping Document (VHA) IA 30820 Mobile Jan 07 2022

OMB: 1090-0008

Document [xlsx]
Download: xlsx | pdf
Survey: VHA - Mobile survey
IA#: 30820 Amend 0
Date: 1/7/2022



SURVEY TYPE: Mobile



Survey Q# Type# Type Topic
1 Standard Look and Feel - Appeal
2 Standard Look and Feel - Balance
3 Standard Look and Feel - Readability
4 Standard Site Performance - Loading
5 Standard Site Performance - Consistency
6 Standard Site Performance - Completeness
7 Standard Navigation - Organized
8 Standard Navigation - Options
9 Standard Navigation - Layout
10 Standard Site Information - Thoroughness
11 Standard Site Information - Understandable
12 Standard Site Information - Answers
13 Standard Task Process - Time
14 Standard Task Process - Procedures
15 Standard Task Process - Efficiency
16 Standard Satisfaction - Overall
17 Standard Satisfaction - Expectations
18 Standard Satisfaction - Ideal
19 Standard Return
20 Standard Recommend
21 Standard Trust - Level MHV
22 Standard Trust - Level VA
23 Standard Use Web Channel Over Others
24 Custom ANAge
25 Custom ANGender
26 Custom State
27 Custom OE_Topics
28 Custom ANMHVFreq
29 Custom ENDRequest
30 Custom Track Health
31 Custom Vitals Use
32 Custom Vitals Info Tracked
33 Custom Vitals Discuss CP
34 Custom Vitals Share CP
35 Custom Vitals Impact
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File Modified0000-00-00
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