| Survey: US NRC Satisfaction Survey v3 
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| IA#: 30723 | 
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| Date: 3/10/2022 | 
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| SURVEY TYPE: Visitor Satisfaction (Desktop Site) 
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| Survey Q# | Type# | Topic Type | 
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| 1 | MODEL | Look and Feel - Appeal | 
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| 2 | MODEL | Look and Feel - Balance | 
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| 3 | MODEL | Look and Feel - Readability | 
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| 4 | MODEL | Site Performance – Loading | 
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| 5 | MODEL | Site Performance – Consistency | 
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| 6 | MODEL | Site Performance -Completeness | 
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| 7 | MODEL | Navigation – Organized | 
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| 8 | MODEL | Navigation – Options | 
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| 9 | MODEL | Navigation – Layout | 
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| 10 | MODEL | Site Information - Thoroughness | 
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| 11 | MODEL | Site Information – Understandable | 
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| 12 | MODEL | Site Information – Answers | 
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| 13 | MODEL | Search-Relevance | 
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| 14 | MODEL | Search-Organization | 
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| 15 | MODEL | Search-Selection Help | 
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| 16 | MODEL | Search-Narrow | 
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| 17 | MODEL | Satisfaction – Overall | 
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| 18 | MODEL | Satisfaction – Expectations | 
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| 19 | MODEL | Satisfaction – Ideal | 
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| 20 | MODEL | Return (NPS) | 
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| 21 | MODEL | Recommend (NPS) | 
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| 22 | CUSTOM | Visit Frequency | 
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| 23 | CUSTOM | Role | 
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| 24 | CUSTOM | Other Role | 
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| 25 | CUSTOM | Reason | 
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| 26 | CUSTOM | Other Primary Reason | 
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| 27 | CUSTOM | Site Area Visited | 
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| 28 | CUSTOM | How Useful | 
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| 29 | CUSTOM | OE_More Useful | 
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| 30 | CUSTOM | Did You Find | 
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| 31 | CUSTOM | OE_Unable | 
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| 32 | CUSTOM | Unable Report | 
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| 33 | CUSTOM | Other_Unable Report | 
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| 34 | CUSTOM | Source | 
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| 35 | CUSTOM | Other Source | 
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| 36 | CUSTOM | NRC SM Frequency | 
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| 37 | CUSTOM | Search Used | 
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| 38 | CUSTOM | General Search Experience | 
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| 39 | CUSTOM | OE_General Search Exp | 
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| 40 | CUSTOM | ADAMS Search Experience | 
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| 41 | CUSTOM | OE_ADAMS Search Issue | 
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| 42 | CUSTOM | Other Info Wanted | 
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| 43 | CUSTOM | One Improvement | 
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| 44 | CUSTOM | Other Improvements | 
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| 45 | CUSTOM | Other Comments About Site | 
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| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document | 
| Author | Parrillo, Jeffrey Michael | 
| File Modified | 0000-00-00 | 
| File Created | 2023-09-20 |