Survey: US NRC Satisfaction Survey v3
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IA#: 30723 |
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Date: 3/10/2022 |
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SURVEY TYPE: Visitor Satisfaction (Desktop Site)
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Survey Q# |
Type# |
Topic Type |
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1 |
MODEL |
Look and Feel - Appeal |
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2 |
MODEL |
Look and Feel - Balance |
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3 |
MODEL |
Look and Feel - Readability |
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4 |
MODEL |
Site Performance – Loading |
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5 |
MODEL |
Site Performance – Consistency |
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6 |
MODEL |
Site Performance -Completeness |
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7 |
MODEL |
Navigation – Organized |
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8 |
MODEL |
Navigation – Options |
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9 |
MODEL |
Navigation – Layout |
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10 |
MODEL |
Site Information - Thoroughness |
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11 |
MODEL |
Site Information – Understandable |
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12 |
MODEL |
Site Information – Answers |
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13 |
MODEL |
Search-Relevance |
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14 |
MODEL |
Search-Organization |
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15 |
MODEL |
Search-Selection Help |
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16 |
MODEL |
Search-Narrow |
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17 |
MODEL |
Satisfaction – Overall |
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18 |
MODEL |
Satisfaction – Expectations |
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19 |
MODEL |
Satisfaction – Ideal |
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20 |
MODEL |
Return (NPS) |
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21 |
MODEL |
Recommend (NPS) |
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22 |
CUSTOM |
Visit Frequency |
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23 |
CUSTOM |
Role |
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24 |
CUSTOM |
Other Role |
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25 |
CUSTOM |
Reason |
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26 |
CUSTOM |
Other Primary Reason |
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27 |
CUSTOM |
Site Area Visited |
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28 |
CUSTOM |
How Useful |
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29 |
CUSTOM |
OE_More Useful |
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30 |
CUSTOM |
Did You Find |
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31 |
CUSTOM |
OE_Unable |
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32 |
CUSTOM |
Unable Report |
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33 |
CUSTOM |
Other_Unable Report |
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34 |
CUSTOM |
Source |
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35 |
CUSTOM |
Other Source |
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36 |
CUSTOM |
NRC SM Frequency |
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37 |
CUSTOM |
Search Used |
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38 |
CUSTOM |
General Search Experience |
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39 |
CUSTOM |
OE_General Search Exp |
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40 |
CUSTOM |
ADAMS Search Experience |
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41 |
CUSTOM |
OE_ADAMS Search Issue |
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42 |
CUSTOM |
Other Info Wanted |
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43 |
CUSTOM |
One Improvement |
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44 |
CUSTOM |
Other Improvements |
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45 |
CUSTOM |
Other Comments About Site |
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File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Parrillo, Jeffrey Michael |
File Modified | 0000-00-00 |
File Created | 2023-09-20 |