The Mail, Internet, or Telephone Order Merchandise Rule
Extension without change of a currently approved collection
No
Regular
Approved without change
08/18/2022
07/06/2022
table that charts list comparision
Inventory as of this Action
Requested
Previously Approved
08/31/2025
36 Months From Approved
08/31/2022
55,267
0
46,881
3,117,410
0
2,692,350
0
0
0
The Rule requires mail, internet, and telephone order merchants to substantiate any shipment representation, to notify consumer of and obtain consent for shipping delays, and to make prompt and full refunds if consumers exercise the option to cancel their orders.
The increase in annual burden hours from 2,692,350 (2019) up to 3,117,410 in 2022 is an adjustment resulting from more estimated covered businesses. Also, the annual labor costs go from $66,501,045 (2019) up to $80,304,482 (2022) in part because the hourly rate is slightly higher now and in part because the annual hours are higher because there are more estimated covered businesses.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.