The Mail, Internet, or Telephone Order Merchandise Rule

OMB 3084-0106

The Rule requires mail, Internet, and telephone order merchants to substantiate any shipment representation, to notify consumer of and obtain consent for shipping delays, and to make prompt and full refunds if consumers exercise the option to cancel their orders.

The latest form for The Mail, Internet, or Telephone Order Merchandise Rule expires 2022-07-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
MITOR - SS - 2022 - FINAL.pdf Supporting Statement A
MTOR (New Entrants)
MTOR (Established Companies)

All Historical Document Collections

202205-3084-003 Approved without change	Extension without change of a currently approved collection	2022-07-06
201905-3084-004 Approved without change	Extension without change of a currently approved collection	2019-05-28
201604-3084-002 Approved without change	Extension without change of a currently approved collection	2016-04-12
201301-3084-003 Approved without change	Extension without change of a currently approved collection	2013-01-25
201001-3084-001 Approved without change	Extension without change of a currently approved collection	2010-01-14
200612-3084-002 Approved without change	Revision of a currently approved collection	2007-01-03
200312-3084-001 Approved without change	Revision of a currently approved collection	2003-12-19
200012-3084-001 Approved without change	Extension without change of a currently approved collection	2000-12-06
199712-3084-001 Approved without change	Extension without change of a currently approved collection	1997-12-01
199508-3084-018 Approved without change	New collection (Request for a new OMB Control Number)	1995-08-25

OMB Details

MTOR (Established Companies)

Federal Enterprise Architecture: Economic Development - Business and Industry Development