The Mail, Internet, or Telephone Order Merchandise Rule

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
MITOR SS-2026-REVISED FINAL.docx	Supporting Statement A	Uploaded 2026-09-11	Repair queued
DeepSeek APK comment.pdf	Public Comments	Uploaded 2025-05-31	Repair queued
Brown comment.pdf	Public Comments	Uploaded 2025-06-05	Repair queued
Moore comment on MITOR 60-day PRA notice.pdf	Public Comments	Uploaded 2025-06-24	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
46484	MTOR (New Entrants)		Modified
32307	MTOR (Established Companies)		Modified

ICR Details

OMB Control No: 3084-0106	ICR Reference No: 202508-3084-001
Status: Active	Previous ICR Reference No: 202205-3084-003
Agency/Subagency: FTC	Agency Tracking No:
Title: The Mail, Internet, or Telephone Order Merchandise Rule
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 09/11/2026
Retrieve Notice of Action (NOA)	Date Received in OIRA: 08/15/2025
Terms of Clearance: In accordance with 5 CFR 1320, this information collection is approved.

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2029	36 Months From Approved	09/30/2026
Responses	70,903	0	55,267
Time Burden (Hours)	4,003,250	0	3,117,410
Cost Burden (Dollars)	0	0	0

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Abstract: The Rule requires mail, internet, and telephone order merchants to substantiate any shipment representation, to notify consumer of and obtain consent for shipping delays, and to make prompt and full refunds if consumers exercise the option to cancel their orders.

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Authorizing Statute(s): US Code: 15 USC 41 et. seq Name of Law: FTC Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 17436	04/25/2025
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 38979	08/13/2025
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 2

table that charts list of burden

IC Title	Form No.	Form Name
MTOR (Established Companies)
MTOR (New Entrants)

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	70,903	55,267	0	0	15,636	0
Annual Time Burden (Hours)	4,003,250	3,117,410	0	0	885,840	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The increase in annual burden hours [from 3,117,410 (2022) up to 4,003,250 in 2025] is an adjustment resulting from more estimated covered businesses. Also, the annual labor costs go from $80,304,482 (2022) up to $102,563,265 (2025) in part because the hourly rate is slightly higher now and in part because the annual hours are higher because there are more estimated covered businesses.

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Annual Cost to Federal Government: $450,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/15/2025

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