EIA Customer Satisfaction Survey Questions 2022_FINAL

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

EIA Customer Satisfaction Survey Questions 2022_FINAL

OMB: 1905-0210

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2022 Customer Satisfaction Survey Questions



  1. How satisfied are you with the quality of information on EIA's website?

  • Very Satisfied (4)

  • Somewhat Satisfied (3)

  • Somewhat Dissatisfied (2)

  • Very Dissatisfied (1)

  • No Opinion/Don't Know (98)

  1. Please rate your overall experience with EIA's website design and navigation.

  • Very Satisfied (4)

  • Somewhat Satisfied (3)

  • Somewhat Dissatisfied (2)

  • Very Dissatisfied (1)

  • No Opinion/Don't Know (98)

  1. Is this your first time visiting EIA's website?

  • Yes (1)

  • No (2)

  1. Do you live in the United States?

  • Yes (1)

  • No (2)

  1. How would you rate your level of energy knowledge/expertise?

  • Novice (1)

  • Intermediate (2)

  • Expert (3)

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorButterfield, Morgan
File Modified0000-00-00
File Created2023-08-24

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