Generic Clearance CWMD-IAD Survey

Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 1601-0014)

T ITLE OF INFORMATION COLLECTION: DHS Countering Weapons of Mass Destruction (CWMD) Information Analysis Directorate (IAD) Employee Survey

PURPOSE: Employee satisfaction survey soliciting anonymous feedback from IAD federal and contract employees in order to identify areas of sustainment and improvement across the directorate. This information will be used by the Deputy Assistant Secretary (DAS) and Associate Deputy Assistant Secretary (ADAS) to identify priority areas of improvement.

DESCRIPTION OF RESPONDENTS: Non-supervisory federal and contract staff in IAD

TYPE OF COLLECTION: (Check one)

[ ] Customer Comment Card/Complaint Form [X ] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ______________________

CERTIFICATION:

I certify the following to be true:

1. The collection is voluntary.

2. The collection is low-burden for respondents and low-cost for the Federal Government.

3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

4. The results are not intended to be disseminated to the public.

5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.

Name:_Steven Griffin_____________________________________

To assist review, please provide answers to the following question:

Personally Identifiable Information:

1. Is personally identifiable information (PII) collected? [ ] Yes [X ] No

2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No

Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [ X ] No

BURDEN HOURS

Category of Respondent	No. of Respondents	Participation Time	Burden
Federal Employee	25	15 mins	6.25 hrs
Contract Employee	60	15 mins	15 hrs
Totals	85	30 mins	21.25 hr

FEDERAL COST:

The estimated wage rate is $ 32.73. The wage rate is a GS-12, step 1 base hourly wage rate from the SALARY TABLE 2022-GS.

The estimated annual cost to the Federal government is 15 minutes (converted to .25 hour) multiplied by 85 respondents multiplied by a wage rate of $ 32.73; .25*85* 32.73= 695.5125‬.

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents

1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [ ] Yes [X ] No

If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?

Once the survey is open via the online website, we will provide the link via email to all IAD federal and contract employees for completion. Participation in the survey is complete voluntary and 100% anonymous.

Administration of the Instrument

1. How will you collect the information? (Check all that apply)

[ X ] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

2. Will interviewers or facilitators be used? [ ] Yes [ X ] No

Please make sure that all instruments, instructions, and scripts are submitted with the request.

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