Federal Emergency Management Agency Individual Assistance Customer Satisfaction Surveys

ICR 202212-1660-009

OMB: 1660-0143

Federal Form Document

⚠️ Notice: This information collection may be outdated. More recent filings for OMB 1660-0143 can be found here:

2023-06-06 - Extension without change of a currently approved collection

Forms and Documents

Document Name	Status
Form FEMA Form FF-104-F Assessment Survey - Electronic Form and Instruction	Modified
Form FEMA Form FF-104-F Assessment Survey - Phone Form and Instruction	Modified
Form FEMA Form FF-104-F Contact Survey - Electronic Form and Instruction	Modified
Form FEMA Form FF-104-F Contact Survey - Phone Form and Instruction	Modified
Form FEMA Form FF-104-F Initial Survey - Electronic Form and Instruction	Modified
Form FEMA Form FF-104-F Initial Survey - Phone Form and Instruction	Modified
privacy-pia-fema-csas-february2014_0.pdf Supplementary Document	2022-12-23
SORN-DHS 008 Disaster Recovery Assistance Files System of Records 4-30-2013.pdf Supplementary Document	2022-12-23
1660-0143 - Published 30-Day BRI Revision FRN - 2023 02 22.pdf Supplementary Document	2023-02-23
1660-0143 - Published 60-Day BRI Revision FRN.pdf Supplementary Document	2022-12-23
Narrative of Changes 1660-0143.xlsx Supplementary Document	2020-09-14
Sandy Recovery Improvement Act of 2013 P.L. 113-2.pdf Supplementary Document	2017-05-17
Memorandum of March 1995, Improving Customer Service .pdf Supplementary Document	2017-05-17
GPRA Modernization Act 2010 1-5-2010.pdf Supplementary Document	2017-05-17
GPRA 1993 PL103_62.pdf Supplementary Document	2017-05-17
FEMA 44 CFR 206.101-IA-IHP.pdf Supplementary Document	2017-05-17
Executive Order 13571 April 27, 2011.pdf Supplementary Document	2017-05-17
Executive Order 13411 2006.pdf Supplementary Document	2017-05-17
Executive Order 12862.pdf Supplementary Document	2017-05-17
E-Government 2002.pdf Supplementary Document	2017-05-17
1660-0143 - Supporting Statement B - 2023 02 23 clean.docx Supporting Statement B	2023-02-23
1660-0143 - Supporting Statement A - 2023 02 23 clean.docx Supporting Statement A	2023-02-23

IC Document Collections

IC ID	Document Title	Status
226884	One-on-One Interviews	Modified
226883	Focus Group for 2 Hrs. Plus Travel 1 Hr.	Modified
226850	Assessment Survey - Electronic Form and Instruction	Modified
226848	Assessment Survey - Phone Form and Instruction	Modified
226847	Contact Survey - Electronic Form and Instruction	Modified
226843	Contact Survey - Phone Form and Instruction	Modified
226842	Initial Survey - Electronic Form and Instruction	Modified
226811	Initial Survey - Phone Form and Instruction	Modified

ICR Details