F1- Comment from TX 380-1

Appendix F1- OMB 0584-0299

From:
To:
Subject:
Date:
Attachments:

McCleskey Jr, John - FNS
Wilkinson, Tiffany - FNS
FW: [External Email]RE: SNAP QC Coding Round Table
Thursday, March 31, 2022 3:43:14 PM
Notes on Findings for FNS Coding - final.docx

FYI – additional input from TX on the coding roundtable
From: Thompson,Cheryle D (HHSC)
Sent: Thursday, March 31, 2022 3:33 PM
To: McCleskey Jr, John - FNS
Subject: [External Email]RE: SNAP QC Coding Round Table
[External Email]
If this message comes from an unexpected sender or references a vague/unexpected topic;
Use caution before clicking links or opening attachments.
Please send any concerns or suspicious messages to: [email protected]

John,
Sharing the attached notes/comments regarding 310 coding with
recommended changes. Sharing as my QA team provided without any
edits. So, I may or may not agree with their comments/recommendations
I also had Keith (QC Manager) review the comments/recommendations.
He added the below information.
I’m okay with the additional nature codes and have no
recommendations for those.  I sort of disagree with removing any
nature codes.  Those don’t apply to Texas but they may apply to
other states.
My recommendation was about item 14, Cause, on the 380-1.  Code
7 (Information reported by a collateral contact is inaccurate) is
considered an agency error.  I believe it’s neither an agency nor
client error and a third category (collateral) should be created for
this.  It’s possible to even break it down further like for clients: 
Collateral – non-fraud and Collateral – potential fraud).
Thanks again for including Texas in the discussion.
Cheryle Thompson, Director
Quality Management and Support
Cell: 512-350-9959
-----Original Appointment----From: McCleskey Jr, John - FNS
Sent: Wednesday, March 2, 2022 5:03 PM
To: McCleskey Jr, John - FNS; [email protected]; [email protected];

[email protected]; Thompson,Cheryle D (HHSC); [email protected]
Subject: SNAP QC Coding Round Table
When: Friday, March 11, 2022 2:00 PM-3:00 PM (UTC-05:00) Eastern Time (US & Canada).
Where: Microsoft Teams Meeting

WARNING: This email is from outside the HHS system. Do not click on links or attachments
unless you expect them from the sender and know the content is safe.
Thank you for agreeing to participate in our round table. We are looking to gather different
perspectives about the following topics:

•            General coding issues/concerns
•            Use of “Other” in nature and causal codes
•            Use of Local Agency Code (LAC)

The purpose of this project is to explore ways FNS can improve its data collection and analysis. As a
result of this virtual roundtable, and other efforts – including outreach to the Technical Advisory
Group and collaboration with our Regional Office staff, we hope to develop further guidance and
training to improve the coding of QC cases and obtain ideas for more long term improvements.

________________________________________________________________________________

Microsoft Teams meeting
Join on your computer or mobile app
Click here to join the meeting
Or call in (audio only)

+1 202-650-0123,,365797066#   United States, Washington DC

Phone Conference ID: 365 797 066#
Find a local number | Reset PIN
Learn More | Meeting options

________________________________________________________________________________

This electronic message contains information generated by the USDA solely for the intended
recipients. Any unauthorized interception of this message or the use or disclosure of the information
it contains may violate the law and subject the violator to civil or criminal penalties. If you believe
you have received this message in error, please notify the sender and delete the email immediately.