Privacy Act Memo

DATE:

July 24, 2023

TO:

Diane Kreinbrink
National Cancer Institute, Office of Management Policy and Compliance

FROM:

NIH Privacy Act Officer

SUBJECT:

Applicability of the Privacy Act: Customer Participation and Satisfaction with
NIH Programs, Processes, Products, and Services

I have reviewed the submission to OMB for Customer Participation and Satisfaction with NIH
Programs, Processes, Products, and Services to OMB under the Paperwork Reduction Act, which
proposes to create an OMB clearance that would gather data and feedback to assist in program
evaluations and performance measurement to assess NIH’s programming, products, and services
OMB more effectively Control No. 0925-XXXX.
The purpose of this form is to allow direct assessment and measurement of the
customer/respondent base for participation in and satisfaction with NIH programs, products, and
services. The clearance will also enable offices to assess participants’ experience and
accomplishments during or since participation and their preferences for existing and future
programming, products, and services. The information collected using these tools informs and
supports budgeting, program management and design, program planning, results reporting,
information dissemination, process improvement, and outreach initiatives.
I have determined that the Privacy Act will apply to this information collection because personally
identifiable information (PII) is collected and retrieved by a unique identifier. The applicable
System of Records Notice is 09-25-0156, Records of Participants in Programs and Respondents in
Surveys Used to Evaluate Programs of the Public Health Service. If you have any questions, please
contact me at (301) 402-6469.

Dustin B.
Close -S

Dustin Close
NIH Privacy Act Officer

Digitally signed by
Dustin B. Close -S
Date: 2023.07.24 12:52:02
-04'00'

cc: Mikia Currie and Tawanda Abdelmouti, Project Clearance Branch (PCB)