Generic Clearance for the Collection of Customer Participation and Performance Management with NIH Programs, Processes, Products, and Services (NIH)
New collection (Request for a new OMB Control Number)
No
Regular
Approved with change
09/30/2023
08/01/2023
This Generic ICR allows for the direct assessment and measurement of the customer/respondent base for participation in and satisfaction with NIH programs, processes, products, and services; in other words, determining whether such programs/initiatives are performing as intended and making progress towards their stated goals. Information collections that assess broader questions outside of the scope of a single program/initiative, such as an ICâs entire portfolio and resource distribution, will not be allowed to use this mechanism.
table that charts list comparision
Inventory as of this Action
Requested
Previously Approved
09/30/2026
36 Months From Approved
33,000
0
0
11,499
0
0
0
0
0
This is a new generic information collection request seeking approval for three years. The purpose of the âGeneric Clearance for the Collection of Customer Participation and Satisfaction with NIH Programs, Processes, Products, and Servicesâ is to provide a flexible and timely approval framework that facilitates the collection of information needed to measure and improve the performance of NIH programs, processes, products, or services.
Projects under this generic clearance will allow Agency leadership and program staff to test ideas more quickly, respond to the projectâs needs, incorporate feedback from participants for flexible, innovative research methods, generate general-purpose statistics to assess program progress (at both the IC and NIH program-wide levels), and to provide data that can inform program evaluation. Collected information will assist with program planning/management and improve accountability for using federal funds. Any collection under this umbrella is expected to be low in burden.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.