Federal Student Aid
Digital & Customer Care Platform & Services Design Research Screener Question Pool
OMB Control Number: 1845-0159
Demographic questions
First name
[text entry]
Last name
[text entry]
[text entry]
Phone number
[number entry]
State or territory of residence
[text entry]
Age group
Under 18
18-24 years old
25-34 years old
35-44 years old
45-54 years old
55-64 years old
65-74 years old
75 years or older
Can you claim anyone as a dependent?
Yes
No
What is your dependent’s education level(s)? (Check all that apply)
Less than High School
High School or GED
Vocational or other
Some college, no degree
Associate degree
Bachelor’s degree
Other: [text entry]
Are you currently in the armed forces?
Yes
No
Have you ever served in the military?
Yes
No
Are you of Hispanic or Latino descent?
Yes
No
What race do you most identify with? (Check all that apply)
Native American or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Prefer not to answer
What is your parents’ education level?
Neither parent completed college
One parent completed college
Both parents completed college
What is your marital status?
Single
Married
Divorced
Other: [text entry]
Prefer not to answer
How would you rate your fluency in English?
Native
Fluent
Conversational
Beginner
I don’t speak English
Would you consider yourself an English learner?
Yes
No
Would you or anyone in your family consider themselves an English learner?
Yes
No
How would you rate your fluency in Spanish?
Native
Fluent
Conversational
Beginner
I don’t speak Spanish
Are you a native or fluent speaker of any other languages? If so, please specify.
[text entry]
What is your household income?
$0 - 25,000
$26,000- $50,000
$51,000 - $75,000
$76,000 - $125,000
$126,000 - $150,000
$150,000+
Don’t know/Not sure
Prefer not to answer
Education
What is the highest level of education you have completed?
Some high school
High school graduate
Professional or career school
Some college
Associate’s degree
Bachelor’s degree
Some graduate school
Master’s degree
Doctoral degree
What best describes your current situation in regard to college or career school?
I attend in-person
I am an online student
I attend both online and in-person
I deferred my acceptance
I took a leave of absence
I withdrew
I graduated
I will be attending school
I don’t plan to attend school
Other: [text entry]
Are you a first-generation college student?
Yes
No
Don’t know/Not sure
What is your current enrolment status?
Part time
Full time
What degree are you pursuing?
Certificate
Associate’s degree
Bachelor’s degree
Master’s degree
Doctoral degree
Undecided
When did you graduate from your most recent schooling?
0–5 months ago
6–12 months ago
1–2 years ago
2-5 years ago
5+ years ago
I’m currently in school
Don’t know/Not sure
Do you have any dependents currently enrolled in a post-secondary school (college or career school)?
Yes
No
What type of college or career school is/are your dependent(s) attending? (check all that apply)
Two-year Public
Four-year Public
Two-year Private
Four-year Private
Proprietary
Vocational
Federal Student Aid: Student Loans and grants
Have you received financial aid from the federal government to help pay for school? (Check all that apply)
Direct subsidized loan
Direct unsubsidized loan
Direct Parent PLUS loan
Direct Grad PLUS loan
Federal Perkins loan
Federal Family Education Loan (FFEL)
Direct Consolidated loan
Pell Grant
ISAG Grant
FSEOG Grant
TEACH Grant
Work-study program
I have not received any financial aid from the federal government
Don’t know/Not sure
How much federal student loan debt do you have?
< $10,000
$10,001–$25,000
$25,001–$75,000
$75,001–$100,000
$100,000+
Prefer not to say
Don’t know/Not sure
Have you started paying back your loans?
Yes
No
Don’t know/Not sure
Which of the following best describes your situation in regard to making payments on your student loans?
I am in a grace period
I am making payments on time
I am behind on my payments
My loans are in default
My loans are in deferment or forbearance
I completed my payments
Other: [text entry]
What repayment plan are you on?
Standard Repayment Plan
Graduated Repayment Plan
Extended Repayment Plan
Income-driven Repayment Plan
Don’t know/Unsure
Which Income-Driven Repayment Plan are you on?
Revised Pay As You Earn Repayment Plan (REPAYE)
Pay As You Earn Repayment Plan (PAYE)
Income-Based Repayment Plan (IBR)
Income-Contingent Repayment Plan (ICR)
Income-Sensitive Repayment Plan
Don’t know/Not sure
Have you ever defaulted on your federal student loans?
Yes
No
Don’t know/Unsure
Are any of your current student loans in delinquent status or have defaulted?
Yes
No
Don’t know/Unsure
Have you ever participated in a user research activity, market research discussion group, or individual interview with the Department of Education or Federal Student Aid before?
Yes
No
When was the last time you participated in a user research activity, market research discussion group, or individual interview?
Within the past three months
3-12 months
Over a year ago
Employment
Which of the following best describes your current employment situation?
Employed full time
Employed part time
Not employed, seeking work
Not employed, not seeking work
What is your current job?
[text entry]
Which of the following best describes your employer?
Government organizations (federal, state, local, or tribe)
Not-for-profit organizations
Private business
Other: [text entry]
Don’t know/Not sure
Do your work for an institution of higher education?
Yes
No
Do you work at a college financial aid office?
Yes
No
What is your job within your college’s financial aid office?
[text entry]
Do you work in a nonprofit that focuses on higher education?
Yes
No
Do you work at a secondary school (high school)?
Yes
No
Are you a secondary school (high school) counselor?
Yes
No
Are you a post-secondary school (college) counselor?
Yes
No
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File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Cassidy, Sean |
File Modified | 0000-00-00 |
File Created | 2023-10-06 |