Voluntary Partner Surveys to
Implement Executive Order 12862 in the Health Resources and
Services Administration
No
material or nonsubstantive change to a currently approved
collection
No
Regular
12/14/2023
Requested
Previously Approved
04/30/2024
04/30/2024
69,250
69,250
6,725
6,725
0
0
This generic project clearance allows
HRSA to conduct voluntary customer satisfaction surveys of its
partners to assess strengths and weaknesses in program services and
products. Examples of such surveys include satisfaction with
technical assistance provided to grantees, in class evaluations of
training sessions, and satisfaction with information
services.
EO: EO
12862 Name/Subject of EO: Setting Customer Service Standards
There has been an increase in
interest in the use of fast-track generic packages within HRSA. As
a result, HRSA has seen increased use of the burden hours and
responses in the original ICR.As a result, HRSA is requesting an
increase in 17,000 responses and 1,000 burden hours to allow HRSA
to continue to use this generic umbrella ICR as necessary. HRSA is
not requesting changes to the instruments currently approved at
this time. We have already alerted our desk office.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Form 1 Evaluation Survey of Eligible National Practitioner Data Bank (NPDB) Entity Users: Relevance of Information Collected via NPDB Query Forms
Introductory message from NPDB FINAL_For Clearance.docx
Example0212 focus.doc
Example Customer Survey OFAM.pdf
Evaluation Survey of Eligible National Practitioner Data Bank (NPDB) Entity Users: Relevance of Information Collected via NPDB Query Forms