30-day FRN

2024-11272.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

30-day FRN

OMB: 1670-0027

Document [pdf]
Download: pdf | pdf
Federal Register / Vol. 89, No. 101 / Thursday, May 23, 2024 / Notices
and actionable communications
between CBP and its customers and
stakeholders. It will also allow feedback
to contribute directly to the
improvement of program management.
Type of Information Collection:
Customer Feedback.
Estimated Number of Respondents:
620,000.
Estimated Number of Annual
Responses per Respondent: 1.
Estimated Number of Total Annual
Responses: 620,000.
Estimated Time per Response: 5
minutes.
Estimated Total Annual Burden
Hours: 51,000.
Dated: May 20, 2024.
Seth D. Renkema,
Branch Chief, Economic Impact Analysis
Branch, U.S. Customs and Border Protection.
[FR Doc. 2024–11340 Filed 5–22–24; 8:45 am]
BILLING CODE 9111–14–P

DEPARTMENT OF HOMELAND
SECURITY
[Docket No. CISA–2024–0006]

Agency Information Collection
Activities; Submission to the Office of
Management and Budget for Review
and Approval; Comment Request;
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Cybersecurity and
Infrastructure Security Agency (CISA),
Department of Homeland Security
(DHS).
ACTION: 30-Day notice and request for
comments; extension of information
collection request: 1670–0027.
AGENCY:

The Office of the Chief
Information Office (OCIO) within
Cybersecurity and Infrastructure
Security Agency (CISA) submits the
following information collection request
(ICR) to the Office of Management and
Budget (OMB) for review and clearance.
CISA previously published this
information collection request (ICR) in
the Federal Register on February 15,
2024 for a 60-day public comment
period. Zero comments were received
by CISA. The purpose of this notice is
to allow additional 30-days for public
comments.
DATES: Comments are encouraged and
will be accepted until June 24, 2024.
Submissions received after the deadline
for receiving comments may not be
considered.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent

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SUMMARY:

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within 30 days of publication of this
notice to www.reginfo.gov/public/do/
PRAMain. Find this particular
information collection by selecting
‘‘Currently under 30-day Review—Open
for Public Comments’’ or by using the
search function.
The Office of Management and Budget
is particularly interested in comments
which:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
2. Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
FOR FURTHER INFORMATION CONTACT:
Benjamin Thomsen, 202–254–7179,
[email protected].
SUPPLEMENTARY INFORMATION: The
information collection activity provides
a means to garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. CISA is
planning to submit this collection to
OMB for approval. By qualitative
feedback we mean information that
provides useful insights on perceptions
and opinions but are not statistical
surveys that yield quantitative results
that can be generalized to the
population of study.
This feedback will provide insights
into customer or stakeholder
perceptions, experiences, and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication, training
or changes in operations might improve
delivery of products or services.
These collections will allow for
ongoing, collaborative, and actionable
communications between CISA and its
customers and stakeholders. It will also
allow feedback to contribute directly to
the improvement of program
management.
The solicitation of feedback will target
areas such as: Timeliness,

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appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected,
vital feedback from customers and
stakeholders on CISA’s services will be
unavailable. CISA will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
1. The collections are voluntary;
2. The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
3. The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies;
4. Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
5. Personally identifiable information
is collected only to the extent necessary
and is not retained;
6. Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the CISA
(if released, CISA must indicate the
qualitative nature of the information);
7. Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
8. Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance will provide useful
information, but it will not yield data
that can be generalized to the overall
population. This type of generic
clearance for qualitative information
will not be used for quantitative
information collections that are
designed to yield reliably actionable
results, such as monitoring trends over
time or documenting program
performance. Such data uses require
more rigorous designs that address: The
target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed

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Federal Register / Vol. 89, No. 101 / Thursday, May 23, 2024 / Notices

sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing personal
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
This is an extension of an existing
information collection that was initially
approved by OMB on 10/05/2014. The
evaluation form’s most recent approval
obtained on 5/14/2021 to expire on 5/
31/2024. There are no substantial
changes to the extension request for
approval.
Analysis
Agency: Cybersecurity and
Infrastructure Security Agency (CISA),
Department of Homeland Security
(DHS).
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Number: 1670–0027.
Frequency: Annually.
Affected Public: State, local, Tribal,
and Territorial governments and private
sector.
Number of Respondents: 2,500,630.
Estimated Time per Respondent:
Between 0.05 hours and 1 hour.
Total Burden Hours: 125,180.
Annualized Respondent Cost:
$5,273,145.
Total Annualized Respondent Out-ofPocket Cost: $0.
Total Annualized Government Cost:
$200,000.
Robert J. Costello,
Chief Information Officer, Department of
Homeland Security, Cybersecurity and
Infrastructure Security Agency.
[FR Doc. 2024–11272 Filed 5–22–24; 8:45 am]
BILLING CODE 9111–LF–P

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DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[BLM_AK_FRM_MO4500172144; AA–10692]

Alaska Native Claims Selection
AGENCY:

Bureau of Land Management,

Interior.

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Notice of decision approving
lands for conveyance.

ACTION:

The Bureau of Land
Management (BLM) hereby provides
constructive notice that it will issue an
appealable decision approving
conveyance of the surface and
subsurface estates in certain lands to
Bering Straits Native Corporation, an
Alaska Native regional corporation,
pursuant to the Alaska Native Claims
Settlement Act of 1971 (ANCSA), as
amended.

SUMMARY:

Any party claiming a property
interest in the lands affected by the
decision may appeal the decision in
accordance with the requirements of 43
CFR part 4 within the time limits set out
in the SUPPLEMENTARY INFORMATION
section.
DATES:

You may obtain a copy of
the decision from the Bureau of Land
Management, Alaska State Office, 222
West Seventh Avenue, #13, Anchorage,
AK 99513–7504.
FOR FURTHER INFORMATION CONTACT:
Alban Burton, Land Law Examiner,
Branch of Adjudication, BLM Alaska
State Office, 907–271–1312 or aburton@
blm.gov. Individuals in the United
States who are deaf, deafblind, hard of
hearing, or have a speech disability may
dial 711 (TTY, TDD, or TeleBraille) to
access telecommunications relay
services. Individuals outside the United
States should use the relay services
offered within their country to make
international calls to the point of
contact in the United States.
SUPPLEMENTARY INFORMATION: As
required by 43 CFR 2650.7(d), notice is
hereby given that the BLM will issue an
appealable decision to Bering Straits
Native Corporation. The decision
approves conveyance of the surface and
subsurface estates in certain lands
pursuant to ANCSA (43 U.S.C. 1601, et
seq.), as amended.
The lands are located near Unalakleet,
Alaska, in the following township, and
containing 93.48 acres: T. 17 S., R. 6 W.,
Kateel River Meridian, Alaska.
The decision addresses public access
easements, if any, to be reserved to the
United States pursuant to Sec. 17(b) of
ANCSA (43 U.S.C. 1616(b)), in the lands
approved for conveyance.
The BLM will also publish notice of
the decision once a week for four
consecutive weeks in the Nome Nugget
newspaper.
Any party claiming a property interest
in the lands affected by the decision
may appeal the decision in accordance
with the requirements of 43 CFR part 4
within the following time limits:
ADDRESSES:

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1. Unknown parties, parties unable to
be located after reasonable efforts have
been expended to locate, parties who
fail or refuse to sign their return receipt,
and parties who receive a copy of the
decision by regular mail which is not
certified, return receipt requested, shall
have until June 24, 2024 to file an
appeal.
2. Parties receiving service of the
decision by certified mail shall have 30
days from the date of receipt to file an
appeal.
Parties who do not file an appeal in
accordance with the requirements of 43
CFR part 4 shall be deemed to have
waived their rights. Notices of appeal
transmitted by facsimile will not be
accepted as timely filed.
Alban L. Burton,
Land Law Examiner, Adjudication Section.
[FR Doc. 2024–11295 Filed 5–22–24; 8:45 am]
BILLING CODE 4331–10–P

DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[BLM_AK_FRN_MO4500176077; F–22179; F–
22180]

Alaska Native Claims Selection
Bureau of Land Management,
Interior.
ACTION: Notice of decision approving
lands for conveyance.
AGENCY:

The Bureau of Land
Management (BLM) hereby provides
constructive notice that it will issue an
appealable decision approving
conveyance of the surface and
subsurface estates in certain lands to
NANA Regional Corporation, Inc., an
Alaska Native regional corporation,
pursuant to the Alaska Native Claims
Settlement Act of 1971 (ANCSA), as
amended.

SUMMARY:

Any party claiming a property
interest in the lands affected by the
decision may appeal the decision in
accordance with the requirements of 43
CFR part 4 within the time limits set out
in the SUPPLEMENTARY INFORMATION
section.
DATES:

You may obtain a copy of
the decision from the Bureau of Land
Management, Alaska State Office, 222
West Seventh Avenue, #13, Anchorage,
AK 99513–7504.
FOR FURTHER INFORMATION CONTACT:
Heidi C. Wanner, Supervisory Land Law
Examiner, BLM Alaska State Office,
907–271–3153 or [email protected].
Individuals in the United States who are
deaf, deafblind, hard of hearing, or have
ADDRESSES:

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