_ICR Template_A11 Section 280 Clearance 05-31-2024 IPI Bureau PD Team

Request for Approval under the “Generic Clearance for Improving Customer Experience: OMB Circular A-11, Section 280 Implementation”

(OMB Control Number:0412-0609)

TITLE OF INFORMATION COLLECTION: Bureau for Inclusive Growth, Partnerships, and Innovation (IPI) Professional Development (PD) Feedback Form.

PURPOSE OF COLLECTION:

The purpose of this feedback form is to learn the professional development needs of the IPI Bureau. We plan to use this information to develop a Strategic Plan for Professional Development in IPI. There are no artifacts that this data will feed.

TYPE OF ACTIVITY: (Check one)

[ x ] Customer Research (Interview, Focus Groups, Surveys)

[ ] Customer Feedback Survey

[ ] Usability Testing of Products or Services

ACTIVITY DETAILS

1. If this is a survey, will the results of this survey be reported to Touchpoints as part of quarterly reporting obligations specified in OMB Circular A-11 Section 280?

[ ] Yes

[ x ] No

[ ] Not a survey

2. How will you collect the information? (Check all that apply)

[ x ] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

3. Who will you collect the information from?

We will be surveying the entire IPI Bureau (DH, PSCs, FSOs, FSLs, and ISCs). This group is appropriate to gain feedback for professional development within the IPI Bureau. We will use the ALLStaffIPI email address to send the survey to the Bureau. A sample will not be used.

4. How will you ask a respondent to provide this information?

The survey consists of multiple-choice questions and one long answer question. The final survey question presents the opportunity to provide additional feedback.

5. What will the activity look like?

An email will be sent to All IPI Staff, requesting that they fill out the survey. If they agree they will click on the link and fill out the form. The survey consists of 5 questions, 4 multiple choice, and one long answer.

6. Please provide your question list.

• Have you created an Individualized Learning and Training Plan (ILTP) (United States Agency for International Development (USAID) University or another form)?

Yes No

• From the list below, please select which professional development/training would enable you to do your job more effectively.

Leadership skills, Supervisory Skills, Negotiation Skills, Facilitation skills, Presentation skills, Writing skills, change management, deal with change, how to delegate effectively, Team/organizational succession planning, giving and receiving feedback, working in teams, strategies to improve productivity, working with partners, influencing others, strategies for influencing my supervisor, Transition management, event management, completing and individual learning and training plan (ILTP), Managing staff working under multiple hiring mechanisms, collaborating with others, coaching, mentoring, working effectively using technology, time management, managing workflow, support for Agreements Officer Representatives (AOR)/Contracting Officer Representative (COR), Other

• From the list below, please select the obstacles that make it difficult for you to attend professional development events.

Time limitations due to my workload, funding limitations, supervisor approval, topics are not of interest to me, events are too far away from my location, it is difficult for me to travel due to personal reasons, I do not find out about events with enough notice to complete the travel authorization process, I do not believe it would be worth the time investment, No obstacles, other

• Which of the following areas do you believe would benefit your office/team/unit:

Clarification of operating systems and procedures (how to work together to get things done) clarification of roles and responsibilities, Work delegation and workflow, strategic planning, work planning communications, building a stronger team, coaching, mentoring, managing change, clarifying decision-making processes, conflict management, leading meetings effectively, improving supervisory relationships, exercising influence where you have little authority, managing team effectiveness in virtual teams, managing team effectiveness with staff on flexible schedules, other

• Please provide any further information that would help the PD Team strengthen professional development within IPI.

Please make sure that all instruments, instructions, and scripts are submitted with the request.

XXX

7. When will the activity happen?

This survey will be sent in alignment with the timing of the overall clearance. We will leave it open for responses for 2 weeks.

8. Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants?

[ ] Yes [ x ] No

If Yes, describe:

BURDEN HOURS

Category of Respondent	No. of Respondents	Participation Time	Burden Hours
DH	45	5	3.75
ISC	45	5	3.75
Totals	90	5	7.50

CERTIFICATION:

I certify the following to be true:

1. The collections are voluntary;

2. The collections are low-burden for respondents (based on considerations of total burden hours or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government;

3. The collections are non-controversial;

4. Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future;

5. Personally identifiable information (PII) is collected only to the extent necessary and is not retained;

6. Information gathered is intended to be used for general service improvement and program management purposes

7. Upon agreement between OMB and the agency aggregated data may be released as part of A-11, Section 280 requirements only on performance.gov. Summaries of customer research and user testing activities may be included in public-facing customer journey maps.

8. Additional release of data will be coordinated with OMB.

Name and email address of person who developed this survey/focus group/interview:

Name: _Kate Daouda Paul

Email address: [email protected]__________

All instruments used to collect information must include:

OMB Control No. 0412-0609

Expiration Date: 05/31/2027

HELP SHEET

(OMB Control Number: XXXX-XXXX)

TITLE OF INFORMATION COLLECTION: Provide the name of the collection that is the subject of the request. (e.g. Comment card for soliciting feedback on xxxx)

PURPOSE: Provide a brief description of the purpose of this collection and how it will be used. If this is part of a larger study or effort, please include this in your explanation.

TYPE OF COLLECTION: Check one box. If you are requesting approval of other instruments under the generic, you must complete a form for each instrument.

CERTIFICATION: Please read the certification carefully. If you incorrectly certify, the collection will be returned as improperly submitted or it will be disapproved.

Personally Identifiable Information: Agencies should only collect PII to the extent necessary, and they should only retain PII for the period of time that is necessary to achieve a specific objective.

BURDEN HOURS:

Category of Respondents: Identify who you expect the respondents to be in terms of the following categories: (1) Individuals or Households;(2) Private Sector; (3) State, local, or tribal governments; or (4) Federal Government. Only one type of respondent can be selected per row.

No. of Respondents: Provide an estimate of the Number of respondents.

Participation Time: Provide an estimate of the amount of time required for a respondent to participate (e.g. fill out a survey or participate in a focus group)

Burden: Provide the Annual burden hours: Multiply the Number of responses and the participation time and divide by 60.

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