OMB control number

Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

OMB 0412-0609 · AID.

OMB 0412-0609

This new request will enable the U.S. Agency for International Development (hereafter “the Agency”) to act in accordance with OMB Circular A-11 Section 280 to ultimately transform the experience of its customers to improve both efficiency and mission delivery, and increase accountability by communicating about these efforts with the public.

The latest form for Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) expires 2027-05-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
ICR-Generic ICs.docx Supplementary Document
Supporting Statement B for USAID_A 11 Section 280 Improving Customer Experience.docx Supporting Statement B
Supporting Statement A for USAID_A 11 Section 280 Improving Customer Experience.docx Supporting Statement A
Gender Digital Divide Post Training Survey Other-survey
Digital Literacy Post Training Survey Other-survey
Cybersecurity Post Training Survey Other-Survey
Digital Government Post Training Survey Other-survey
Survey 15th Annual Small Business Conference Other-survey
Bureau for Inclusive Growth, Partnerships, and Innovation (IPI) Professional Development (PD) Feedback Form Other-Survey

All Historical Document Collections

202404-0412-002 Approved without change	Revision of a currently approved collection	2024-04-26
202104-0412-001 Approved without change	New collection (Request for a new OMB Control Number)	2021-04-02

OMB Details

Bureau for Inclusive Growth, Partnerships, and Innovation (IPI) Professional Development (PD) Feedback Form

Federal Enterprise Architecture: International Affairs and Commerce - International Development and Humanitarian Aid