OMB control number
Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
OMB 0412-0609 · AID.
OMB 0412-0609
This new request will enable the U.S. Agency for International Development (hereafter “the Agency”) to act in accordance with OMB Circular A-11 Section 280 to ultimately transform the experience of its customers to improve both efficiency and mission delivery, and increase accountability by communicating about these efforts with the public.
The latest form for Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) expires 2027-05-31 and is listed under ICR 202404-0412-002.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 ICR-Generic ICs.docx | Supplementary Document |
 Supporting Statement B for USAID_A 11 Section 280 Improving Customer Experience.docx | Supporting Statement B |
| Supporting Statement A for USAID_A 11 Section 280 Improving Customer Experience.docx | Supporting Statement A |
 Gender Digital Divide Post Training Survey |
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| Digital Literacy Post Training Survey |
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| Cybersecurity Post Training Survey |
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| Digital Government Post Training Survey |
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| Survey 15th Annual Small Business Conference |
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| Bureau for Inclusive Growth, Partnerships, and Innovation (IPI) Professional Development (PD) Feedback Form |
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All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202404-0412-002 | Revision of a currently approved collection | 2024-04-26 | Approved without change | |
| 202104-0412-001 | New collection (Request for a new OMB Control Number) | 2021-04-02 | Approved without change |
OMB Details
Bureau for Inclusive Growth, Partnerships, and Innovation (IPI) Professional Development (PD) Feedback Form
Federal Enterprise Architecture: International Affairs and Commerce - International Development and Humanitarian Aid