collection (Request for a new OMB Control Number)
36 Months From Approved
This new request will enable the U.S.
Agency for International Development (hereafter “the Agency”) to
act in accordance with OMB Circular A-11 Section 280 to ultimately
transform the experience of its customers to improve both
efficiency and mission delivery, and increase accountability by
communicating about these efforts with the public.
12862 Name/Subject of EO: Setting Customer Service Standards
This is a new collection that
is being put into place to comply with Executive Order 12862 that
requires government agencies to “survey customers to determine the
kind and quality of services they want and their level of
satisfaction with existing services.”