Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form Post Application Submission Survey	Form and Instruction	New	Repair queued
Form 2026 National Small Business Week Cosponsorship Survey	Form and Instruction	New	Repair queued
Form Procurement Readiness Assessment Tool	Form and Instruction	New	Repair queued
Form SBA Supplier Matchmaking Expo Participant Survey	Form and Instruction	New	Repair queued
Form SBA Regional Innovation Cluster (RIC) Program Customer Satisfaction Survey	Form	New	Repair queued
Form Office of Veterans Business Development Boots to Business Help Desk Customer Survey	Form and Instruction	New	Repair queued
3245-0398 EO 12862 4-30-2024.pdf	Supplementary Document	Uploaded 2024-04-30	Repair queued
3245-0398 B Generic Fast Track Supporting Statement Part B_04_30-2024.docx	Supporting Statement B	Uploaded 2024-04-30	Repair queued
3245-0398 Supporting Statement A 4-30-2024.docx	Supporting Statement A	Uploaded 2024-04-30	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
281887	Supplier Matchmaking Expo Participant Survey	Other-Survey	New
281271	Post Application Submission Survey Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R)	Form and Instruction	New	Post Application Submission Survey
281260	2026 National Small Business Week Cosponsorship Survey	Form and Instruction	New	2026 National Small Business Week Cosponsorship Survey
281002	Procurement readiness assessment tool survey	Form and Instruction	New	Procurement Readiness Assessment Tool
280724	Stakeholder Engagement Survey Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R)	Other-	New
279961	Post Event Survey Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R)	Other-Survey	New
279594	Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R) Customer Experience Survey	Other-Survey	New
279326	SBA Supplier Matchmaking Expo Participant Survey	Form and Instruction	New	SBA Supplier Matchmaking Expo Participant Survey
276869	Small Business Administration (SBA) Regional Innovation Cluster (RIC) Program Customer Satisfaction Survey	Form	New	SBA Regional Innovation Cluster (RIC) Program Customer Satisfaction Survey
276338	Office of Veterans Business Development Boots to Business Help Desk Customer Survey	Form and Instruction	New	Office of Veterans Business Development Boots to Business Help Desk Customer Survey
270602	Equity in Federal Procurement – Interviews with Small Business Advocacy Organizations.	Other-Comprehensive Interview Guide	New
270599	Equity in Federal Procurement – Focus Groups with Small Business Owners.	Other-Focus Group Guide	New
268629	National Small Business Development Center Advisory Board Survey	Other-Board Survey Short Form	New

ICR Details

OMB Control No: 3245-0398	ICR Reference No: 202404-3245-007
Status: Active	Previous ICR Reference No: 202101-3245-012
Agency/Subagency: SBA	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on SBA Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 06/14/2024
Retrieve Notice of Action (NOA)	Date Received in OIRA: 04/30/2024
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2027	36 Months From Approved	06/30/2024
Responses	1,757,450	0	1,757,450
Time Burden (Hours)	150,288	0	150,288
Cost Burden (Dollars)	3,472,000	0	76,288

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Abstract: The information collected from the public, including our program participants and stakeholders, will help ensure users have an effective, and satisfying experience with the programs and activities offered or sponsored by the Small Business Administration. The information will provide insights into the public's perceptions, experience and expectations, and help focus attention on areas where communication, training or changes in operations might improve delivery of products or services.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 72802	10/23/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 32518	04/26/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 13

table that charts list of burden

IC Title	Form No.	Form Name
2026 National Small Business Week Cosponsorship Survey		2026 National Small Business Week Cosponsorship Survey
Equity in Federal Procurement – Focus Groups with Small Business Owners.
Equity in Federal Procurement – Interviews with Small Business Advocacy Organizations.
Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R) Customer Experience Survey
National Small Business Development Center Advisory Board Survey
Office of Veterans Business Development Boots to Business Help Desk Customer Survey		Office of Veterans Business Development Boots to Business Help Desk Customer Survey
Post Application Submission Survey Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R)		Post Application Submission Survey
Post Event Survey Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R)
Procurement readiness assessment tool survey		Procurement Readiness Assessment Tool
SBA Supplier Matchmaking Expo Participant Survey		SBA Supplier Matchmaking Expo Participant Survey
Small Business Administration (SBA) Regional Innovation Cluster (RIC) Program Customer Satisfaction Survey		SBA Regional Innovation Cluster (RIC) Program Customer Satisfaction Survey
Stakeholder Engagement Survey Field Operations and Disaster Recovery (FODR) Office of Disaster Recovery and Resilience (ODR&R)
Supplier Matchmaking Expo Participant Survey

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	1,757,450	1,757,450	0	0	0	0
Annual Time Burden (Hours)	150,288	150,288	0	0	0	0
Annual Cost Burden (Dollars)	3,472,000	76,288	0	3,395,712	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $274,550

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/30/2024

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