G401 UXD Next Gen Usability Testing - Participant Feedback Guide

Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

G401 UXD Next Gen Usability Testing - Participant Feedback Guide

OMB: 0651-0080

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OMB Control Number:0651-0080

Expiration Date: XX/XX/XXXX


Participant Feedback


While there may be variations in the feedback questions due to the difference in user activities being discussed each week, the following list provides examples for the facilitator to use as open ended questions-


  • What is your overall impression of [site]?

  • What is your impression of the search capability?

  • Do you feel this site is current? Why?

  • What did you like best about the site?

  • What did you like least about the site?

  • If you were the website developer, what would be the first thing you would do to improve the website?

  • Is there anything that you feel is missing on this site? (Probe: content or site features/functions)

  • If you were to describe this site to a colleague in a sentence or two, what would you say?

  • Do you have any other final comments or questions?



















A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with an information collection subject to the requirements of the Paperwork Reduction Act of 1995, unless the information collection has a valid OMB Control Number. The OMB Control Number for this information collection is 0651-0080. Public burden for this usability testing is estimated to average 2 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the information collection. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to the Office of the Chief Administrative Officer, United States Patent and Trademark Office, P.O. Box 1450, Alexandria, VA 22313-1450 or email [email protected].


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