Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
GIPA Registration Form	Form	New	Repair queued
CPM Speaker Interest Form	Form	New	Repair queued
Pre-Application Assessment Program Interest Form	Form	New	Available
G417: Pre-Application Assessment Program Registration and Survey	Form	New	Repair queued
SOaR Interest Form	Form	New	Available
G416: SOaR Registration and Survey	Form	New	Repair queued
StART Interest Form	Form	New	Available
G415: StART Registration and Surveys	Form	New	Repair queued
Registation Form - Spanish Language	Form	New	Available
Registration Form	Form	New	Available
G409: Patent & Trademark Boot Camp Surveys	Form	New	Repair queued
Discussion Board Consent Form and Screening Questions	Form and Instruction	New	Available
Consent Form and Questions	Form and Instruction	New	Available
G405 CI2 Concept Testing and Discussion Board	Form and Instruction	New	Repair queued
Background Info Form	Form	New	Available
AV Consent Form	Form	New	Available
0651-0080 Supporting Statement Part A Final 2024.docx	Supporting Statement A	Uploaded 2024-09-18	Available
0651-0080 Supporting Statement Part A Final 2024.docx	Supporting Statement A	Uploaded 2024-09-18	Repair queued
0651-0080 Supporting Statement Part B Final 2024.docx	Supporting Statement B	Uploaded 2024-09-18	Repair queued
0651-0080 Supporting Statement Part B Final 2024.docx	Supporting Statement B	Uploaded 2024-09-18	Missing upstream
Fast Track Requests Template and Instruction.docx	Supplementary Document	Uploaded 2024-08-19	Repair queued
Fast Track Requests Template and Instruction.docx	Supplementary Document	Uploaded 2024-08-19	Repair queued
USPTO Information Quality Guidelines.pdf	Supplementary Document	Uploaded 2024-08-19	Repair queued
USPTO Information Quality Guidelines.pdf	Supplementary Document	Uploaded 2024-08-19	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
280539	G428: PTRCP Evaluation Surveys 2026	Other-Survey	New
279108	G427: Amended SETD Surveys	Other-Survey	New
278052	G425: Voluntary Survey of U.S Businesses on Training Priorities Relating to Intellectual Property and China	Form	New	GIPA Registration Form
278052	G425: Voluntary Survey of U.S Businesses on Training Priorities Relating to Intellectual Property and China	Other-Survey	New
275344	G426: CPM Speaker Interest Form	Form	New	CPM Speaker Interest Form
271013	G423: NMTI Nomination Survey	Other-Invitation Email	New
271004	G422: DOCX Training Survey 2024	Other-Invitation Email	New
271000	G421: Public Engagement Partnership (PEP) Survey	Other-Survey	New
270999	G420: Diversity and Inclusion Survey 2024	Other-Survey	New
270962	G419: Invention-Con Surveys 2024	Other-Invitation Email	New
270960	G418: IP Attaché Program Survey	Other-Survey	New
270959	G417: Pre-Application Assessment Program Registration and Survey	Form	New	Pre-Application Assessment Program Interest Form
270959	G417: Pre-Application Assessment Program Registration and Survey	Form	New
270959	G417: Pre-Application Assessment Program Registration and Survey	Other-Survey	New
270958	G416: SOaR Registration and Survey	Form	New	SOaR Interest Form
270958	G416: SOaR Registration and Survey	Form	New
270958	G416: SOaR Registration and Survey	Other-Survey	New
270957	G415: StART Registration and Surveys	Form	New	StART Interest Form
270957	G415: StART Registration and Surveys	Form	New
270957	G415: StART Registration and Surveys	Other-Survey	New
270777	G414: LSAC Surveys	Other-Survey	New
270776	G413: USPTO Alumni Association Recruitment Feedback Survey	Other-Survey	New
270774	G412: Join the List Survey	Other-Survey	New
270519	G411: STEPP Bundle 2024	Other-Email Language	New
270444	G410: TC2600 Customer Partnership Survey	Other-Survey	New
270422	G409: Patent & Trademark Boot Camp Surveys	Form	New	Registation Form - Spanish Language
270422	G409: Patent & Trademark Boot Camp Surveys	Form	New	Registration Form
270422	G409: Patent & Trademark Boot Camp Surveys	Form	New
270422	G409: Patent & Trademark Boot Camp Surveys	Other-Survey	New
270381	G408: IP Pendency Survey 2024	Other-Survey	New
270380	G407: IP5 Statistic Report Reader Survey 2024	Other-Survey: English Language	New
270372	G406: GIPA Domestic Survey	Other-Survey Invitation	New
270362	G405 CI2 Concept Testing and Discussion Board	Form and Instruction	New	Discussion Board Consent Form and Screening Questions
270362	G405 CI2 Concept Testing and Discussion Board	Form and Instruction	New	Consent Form and Questions
270362	G405 CI2 Concept Testing and Discussion Board	Form and Instruction	New
270362	G405 CI2 Concept Testing and Discussion Board	Other-Discussion Board Questions	New
270358	G404: Women in IP Symposium Survey	Other-Survey	New
270299	G403: EquIP HQ Classroom Play Testing	Other-Focus Group Questions	New
270272	G402: Women Entrepreneurs (WE) Post-Mentoring Program Survey 2024	Other-Survey	New
270265	G401: UXD Bundle 2024	Form	New	Background Info Form
270265	G401: UXD Bundle 2024	Form	New	AV Consent Form
270265	G401: UXD Bundle 2024	Other-Invitation Email	New
270263	G400: USPTO Outreach Survey 2024	Other-Survey	New

ICR Details

OMB Control No: 0651-0080	ICR Reference No: 202408-0651-003
Status: Active	Previous ICR Reference No: 202106-0651-004
Agency/Subagency: DOC/PTO	Agency Tracking No:
Title: Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 11/05/2024
Retrieve Notice of Action (NOA)	Date Received in OIRA: 09/18/2024
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	11/30/2027	36 Months From Approved	11/30/2024
Responses	150,000	0	100,000
Time Burden (Hours)	25,500	0	16,667
Cost Burden (Dollars)	0	0	0

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Abstract: Improving USPTO programs requires ongoing assessment. The USPTO will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The USPTO is committed to hearing feedback from its customers and stakeholders. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, the Agency will miss opportunities to obtain vital feedback from its customers and stakeholders on ways to improve its programs and services.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 51312	06/17/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 76457	09/18/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 28

table that charts list of burden

IC Title	Form No.	Form Name
G400: USPTO Outreach Survey 2024
G401: UXD Bundle 2024	N/A, N/A	AV Consent Form ,   Background Info Form
G402: Women Entrepreneurs (WE) Post-Mentoring Program Survey 2024
G403: EquIP HQ Classroom Play Testing
G404: Women in IP Symposium Survey
G405 CI2 Concept Testing and Discussion Board	N/A, N/A	Consent Form and Questions ,   Discussion Board Consent Form and Screening Questions
G406: GIPA Domestic Survey
G407: IP5 Statistic Report Reader Survey 2024
G408: IP Pendency Survey 2024
G409: Patent & Trademark Boot Camp Surveys	N/A, N/A	Registration Form ,   Registation Form - Spanish Language
G410: TC2600 Customer Partnership Survey
G411: STEPP Bundle 2024
G412: Join the List Survey
G413: USPTO Alumni Association Recruitment Feedback Survey
G414: LSAC Surveys
G415: StART Registration and Surveys	N/A	StART Interest Form
G416: SOaR Registration and Survey	N/A	SOaR Interest Form
G417: Pre-Application Assessment Program Registration and Survey	N/A	Pre-Application Assessment Program Interest Form
G418: IP Attaché Program Survey
G419: Invention-Con Surveys 2024
G420: Diversity and Inclusion Survey 2024
G421: Public Engagement Partnership (PEP) Survey
G422: DOCX Training Survey 2024
G423: NMTI Nomination Survey
G425: Voluntary Survey of U.S Businesses on Training Priorities Relating to Intellectual Property and China	N/A	GIPA Registration Form
G426: CPM Speaker Interest Form	N/A	CPM Speaker Interest Form
G427: Amended SETD Surveys
G428: PTRCP Evaluation Surveys 2026

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	150,000	100,000	0	0	50,000	0
Annual Time Burden (Hours)	25,500	16,667	0	0	8,833	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $98,405

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/18/2024

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