Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 0651-0080

Improving Agency programs requires ongoing assessment. The Agency will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The Agency is committed to hearing feedback from its customers. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, then the Agency will miss opportunities to obtain vital feedback from their customers and stakeholders on ways to improve their program and services.

The latest form for Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2021-09-30 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
G417: Pre-Application Assessment Program Registration and Survey Form
G416: SOaR Registration and Survey Form
G415: StART Registration and Surveys Form
G409: Patent & Trademark Boot Camp Surveys Form
G405 CI2 Concept Testing and Discussion Board Form and Instruction
0651-0080 Supporting Statement Part A Final 2024.docx Supporting Statement A
0651-0080 Supporting Statement Part B Final 2024.docx Supporting Statement B
Fast Track Requests Template and Instruction.docx Supplementary Document
USPTO Information Quality Guidelines.pdf Supplementary Document
G423: NMTI Nomination Survey Other-Invitation Email
G422: DOCX Training Survey 2024 Other-Invitation Email
G421: Public Engagement Partnership (PEP) Survey Other-Survey
G420: Diversity and Inclusion Survey 2024 Other-Survey
G419: Invention-Con Surveys 2024 Other-Invitation Email
G418: IP Attaché Program Survey Other-Survey
G417: Pre-Application Assessment Program Registration and Survey Form
G416: SOaR Registration and Survey Form
G415: StART Registration and Surveys Form
G414: LSAC Surveys Other-Survey
G413: USPTO Alumni Association Recruitment Feedback Survey Other-Survey
G412: Join the List Survey Other-Survey
G411: STEPP Bundle 2024 Other-Email Language
G410: TC2600 Customer Partnership Survey Other-Survey
G409: Patent & Trademark Boot Camp Surveys Form
G408: IP Pendency Survey 2024 Other-Survey
G407: IP5 Statistic Report Reader Survey 2024 Other-Survey: English Language
G406: GIPA Domestic Survey Other-Survey Invitation
G405 CI2 Concept Testing and Discussion Board Form and Instruction
G404: Women in IP Symposium Survey Other-Survey
G403: EquIP HQ Classroom Play Testing Other-Focus Group Questions
G402: Women Entrepreneurs (WE) Post-Mentoring Program Survey 2024 Other-Survey
G401: UXD Bundle 2024 Other-Invitation Email
G400: USPTO Outreach Survey 2024 Other-Survey

All Historical Document Collections

202408-0651-003	Revision of a currently approved collection	2024-09-18
202106-0651-004 Approved without change	Revision of a currently approved collection	2021-09-28
201808-0651-001 Approved without change	Revision of a currently approved collection	2018-08-15
201705-0651-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2017-05-22
201506-0651-003 Approved without change	New collection (Request for a new OMB Control Number)	2015-06-25

OMB Details

G290: NextGen Initiatives 2018 Focus Group

Federal Enterprise Architecture: Economic Development - Intellectual Property Protection