Clearance for the Collection of Qualitative Feedback

ICR 201705-0651-002

OMB: 0651-0080

Federal Form Document

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Justification for No Material/Nonsubstantive Change
2017-05-19
Supplementary Document
2015-06-25
Supplementary Document
2015-06-25
Supporting Statement B
2015-06-25
Supporting Statement A
2015-06-25
IC Document Collections
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232502 New
232346 New
231402 New
231151 New
230932 New
229853 New
229639 New
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229461 New
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221147 Unchanged
221146 Unchanged
220562 Unchanged
220348 Unchanged
220200 Unchanged
220121 Unchanged
219216 Unchanged
218140 Unchanged
ICR Details
0651-0080 201705-0651-002
Historical Active 201506-0651-003
DOC/PTO
Clearance for the Collection of Qualitative Feedback
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 05/22/2017
Retrieve Notice of Action (NOA) 05/22/2017
  Inventory as of this Action Requested Previously Approved
08/31/2018 08/31/2018 08/31/2018
87,200 0 27,900
19,980 0 5,059
0 0 0

Improving Agency programs requires ongoing assessment. The Agency will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The Agency is committed to hearing feedback from its customers. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, then the Agency will miss opportunities to obtain vital feedback from their customers and stakeholders on ways to improve their program and services.

None
None

Not associated with rulemaking

  80 FR 19286 04/10/2015
80 FR 35318 06/19/2015
No

40
IC Title Form No. Form Name
G248 PatentsView Query Tool Usability Testing G248 PatentsView Query Tool Questionnaire
G250: Global Patent Prosecution Focus Group
G255 STEPP Pilot Program Surveys G255-1, G255-2, G255-3 STEPP Evaluation ,   STEPP Needs Assessment Survey ,   STEPP PIlot Interest Form
G265- Global Dossier Survey and Focus Group
G275: SemiConductor Partnership Survey
IP Basics/TM Survey
G273 IP Attache Program Survey
G245: LSAC Events G245 -1 Private Sector Survey
G260: Electronic Business Center Survey G260-1 Customer Satisfaction Survey
G262 IP Education Outreach Council Events
G267- HR Employee Relations Survey
TC3600 Partnership Meeting Survey
2018 Invention Con Surveys
ForeSee Surveys
G254 Usability Testing Feedback in Support of Next Generation Initiatives G254-1, G254-2, G254-3, G254-4 Audio/Video Consent Form ,   Background Information ,   Participant Scenario Worksheet ,   System Usability Scale
G258-Dallas and San Jose Recruitment Outreach G258-1 Survey Questions
G263 STEPP Interest Form G263-1 STEPP Interest Form
STEPP Interest Form
USPTO Outreach Survey
G253 Small Discussion Group Feedback in Support of Next Generation Initiatives G253-1, G253-2 Audio/Video Consent Form ,   Background Information
G259 Post Prosecution Pilot Program (P3) G259-1 P3 Survey Questions
Silicon Valley Events Survey
TC 2600 Customer Partnership Surveys
LEAD Events Survey
STEPP and VILT Interest Forms N/A, N/A 2018 STEPP Interest Form ,   2018 VILT Interest Form
G289 Invention Con 2018 Surveys Version 2
G249: Patents Recruitment Open House
G270 AIR Satisfaction Survey
G271: Invention Conference Surveys
CPM & BM Speaker Interest Form N/A, N/A CPM Speaker Interest Form ,   BM Speaker Interest Form
MyUSPTO Customer Satisfaction Survey
Texas Patents Recruitment Roadshow G220-04, G220-03, G220-01, G220-02 TX Road Show Survey 2015 ,   Dallas IP info sessions ,   Road Show Registration ,   Dallas Open House Regristration
G264: 2016 USPTO Trademark Expo Surveys G264-1, G264-2 Exhibitor Survey ,   Attendee Survey
Childrens IP Program Survey
G272 NMTI Survey
G256: eMod Text Pilot Program Questionnaire
G246: Pro Se Education and Customer Service Feedback G246 Pro Se Feedback Questions
G252 Focus Group Feedback in Support of Next Generation Initiatives G252-1, G252-2 Audio/Video Consent Form ,   Background Information
G257- PTAB E2E System Survey and Focus Group G257-1 External Engagement Survey
G261 Patents Pro Bono Metrics Survey G261-1 Pro Bono Survey Questions

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 87,200 27,900 0 0 59,300 0
Annual Time Burden (Hours) 19,980 5,059 0 0 14,921 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$0
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Marcie Lovett 571 272-8123 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/22/2017


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