Information Collection

NIST IT Assistance Center Customer Satisfaction Measurement

IC 270456 under ICR 202408-0693-003 · OMB 0693-0031.

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Assistance Center Customer Satisfaction Meansure Survey Instrument_071624.pdf	Other-Collection Instrument
0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 07-2024.docx NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement	IC Document
Customer Satisfaction Survey Email.pdf NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation	IC Document

IC Title:

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Collection Instrument			Assistance Center Customer Satisfaction Meansure Survey Instrument_071624.pdf		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 2,900

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Requested	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	2,900	2,900
Annual IC Time Burden (Hours)	97	97
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
NIST IT Assistance Center Customer Satisfaction Survey - Supporting Statement	0693-0031-IT-AssistanceCenter-CustSat-Measurement-4StandardSurveyQuestions-revised 07-2024.docx	08/28/2024
NIST IT Assistance Center Customer Satisfaction Survey - Email Invitation	Customer Satisfaction Survey Email.pdf	08/28/2024

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.