Interaction-Instrument

Tell us about your interaction.
Responding to this survey is voluntary and anonymous. No personal information is collected
or maintained in conjunction with your response to this survey. HUD obtained approval to conduct this
survey from the Office of Management and Budget under control number 2511-0001. That authority
expires on 9/30/2024. HUD may not collect this information, and you are not required to respond,
after that expiration date. According to the Paperwork Reduction of Act of1995, no persons are
required to respond to a collection of information unless such collection displays a valid OMB control
number. The time required to complete this information collection is estimated to average 2 minutes.  

If you have comments or concerns regarding this collection, please contact HUD’s Customer
Experience team at [email protected] (mailto:[email protected])

* Required
1. I would rate the the interaction I had with HUD: *


2. I trust HUD to fulfill its mission to create strong, sustainable, inclusive communities and
quality affordable homes for all.  *
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree

2/23/2022

3. Please rate the following statements. *
Strongly
Disagree

Disagree

Neither Agree
nor Disagree

Agree

My issue was resolved.
It took a reasonable
amount of time to
resolve my issue.
I was treated fairly 
The employee I
interacted with was
helpful.

4. Is there anything else about your experience that you would like to share?

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Microsoft Forms

2/23/2022

Strongly  Agree