Engaging iwth FHEO in DiscrimCompalin Process Survey_Medallia

12/14/23, 12:39 PM

Survey

We want to better understand your experience as it relates to the
discrimination complaint process.
The survey takes 5 minutes to complete. All questions are
optional.
Please contact [email protected] with any questions or concerns. This
email is to support Customer Experience Feedback only. This
mailbox is not for future use or customer support. For direct
customer support not related to customer experience feedback,
please contact HUD customer service.
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1/5

12/14/23, 12:39 PM

Survey

This interaction increased my trust in HUD.
Thumbs up
Thumbs down

What about this interaction increased your trust in HUD?
(Choose all that apply)
The information on this site was useful
It was easy to find what I needed
I found what I needed on the site quickly
I understood the information on the website
Something else

Why did this interaction not increase your trust in HUD?
(Choose all that apply)
The information on this site was not useful
It was not easy to find what I needed
It took a long time to find the information on the site
I did not understand the information on the website
Something else

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2/5

12/14/23, 12:39 PM

Survey

I was satisfied with my experience interacting with HUD.
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree

I came to the FHEO website primarily to:
File a housing discrimination complaint or learn about complaint
process
Get technical fair housing information (laws, regulations, and FHEO
policy guidance)
Get fair housing education
Find contact information for FHEO staff
Learn more about fair housing in general
Other

How did you find the FHEO website? 
Search engine
HUD.gov
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3/5

12/14/23, 12:39 PM

Survey

Landlord
Lawyer
HUD Employee
Another government agency
HUD or FHEO social media

I would describe myself primarily as:
Property Resident/Renter
Homeowner
Person who is homeless/unsheltered
Social Worker
Legal Professional
Fair Housing Initiatives Program (FHIP) Agency 
Fair Housing Assistance Program (FHAP) Agency
Other Fair Housing or Civil Rights Professional

Where are you located? 
- Select -

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4/5

12/14/23, 12:39 PM

Survey

How can we improve your experience on this website? 

Finish

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5/5