GFIP Certificate Holder Survey

Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

GFIP Certificate Holder Survey Questions A-11 (1)

GFIP Certificate Holder Survey

OMB: 1601-0029

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A Federal agency may not conduct or sponsor an information collection subject to the requirements of the Paperwork Reduction Act unless the information collection has a currently valid OMB Control Number. The approved OMB Control Number for this information collection is 1601-0029 (expires 12/31/2026). Without this approval, we could not conduct this survey. Public reporting for this information collection is estimated to be approximately 3 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the information collection. All responses to this information collection are voluntary. Send comments regarding this burden estimate or any other aspect of this information collection, including suggestions for reducing this burden to Kelli Johnson, [email protected].





NFIP Direct Group Flood Insurance Policy (GFIP) Survey Questions

Introduction: Did you know that Group Flood Insurance Policy (GFIP) certificate holders are required to obtain and maintain a Standard Flood Insurance Policy (SFIP) after the expiration of a GFIP certificate to remain compliant with the National Flood Insurance Reform Act (NFIRA)? SFIPs can be purchased from the NFIP Direct or insurance companies that participate in the NFIP through the Write Your Own (WYO) program.

  1. Have you purchased a SFIP since the expiration of your GFIP?

    1. If yes, was it written through:

      1. NFIP Direct

      2. Write Your Own (WYO) Company

      3. I do not know



    1. If no, please state why:

Suggested populated options:

      1. Price

      2. No longer at the address

      3. Flooding Unlikely

      4. Unpleasant Experience

      5. Other



  1. Are you planning to purchase a policy in the future? Yes or No

    1. If yes, how soon do you plan on purchasing a flood insurance policy?

      1. < 1 month

      2. 1+ month

      3. 6+ months

      4. 12+ months



    1. If no, please state why.

Suggested populated options:

  1. Price

  2. No longer at the address

  3. Flooding Unlikely

  4. Unpleasant Experience

  5. Other



  1. If you had an option for a payment plan, towards a future SFIP, would you take advantage of this option? Yes or No



  1. Comments?

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AuthorJohnson, Kelli
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File Created2024-10-28

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