Child Support Portal Registration

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form 1 FAST Levy Financial Institution Profile	Form and Instruction	Modified	Repair queued
Form 1 e-IWO NPO Profile	Form and Instruction	Removed	Repair queued
Form 1 e-IWO Employer/Payroll Provider Profile	Form and Instruction	Modified	Available
Form 1 e-NMSN: State Profile	Form and Instruction	Modified	Repair queued
Form 1 e-NMSN: Employer Profile	Form and Instruction	Modified	Repair queued
Form 1 e-NMSN: Plan Administrator Profile	Form and Instruction	Removed	Repair queued
Form 1 Portal Registration Screens	Form and Instruction	Modified	Repair queued
Form 1 Insurance Match Debt Inquiry Agreement and Profile	Form and Instruction	Modified	Repair queued
Form 1 Employer Services Profile	Form and Instruction	Modified	Repair queued
CSP_Supporting Statement_FINAL_111824.docx	Supporting Statement A	Uploaded 2024-12-03	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
250397	FAST Levy Financial Institution Profile	Form and Instruction	Modified
250396	e-IWO NPO Profile	Form and Instruction	Removed
250395	e-IWO Employer/Payroll Provider Profile	Form and Instruction	Modified
250394	e-NMSN: State Profile	Form and Instruction	Modified
250393	e-NMSN: Employer Profile	Form and Instruction	Modified
250392	e-NMSN: Plan Administrator Profile	Form and Instruction	Removed
233425	Portal Registration Screens	Form and Instruction	Modified
233424	Insurance Match Debt Inquiry Agreement and Profile	Form and Instruction	Modified
233423	Employer Services Profile	Form and Instruction	Modified

ICR Details

OMB Control No: 0970-0370	ICR Reference No: 202411-0970-010
Status: Received in OIRA	Previous ICR Reference No: 202311-0970-002
Agency/Subagency: HHS/ACF	Agency Tracking No: OCSS
Title: Child Support Portal Registration
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 12/09/2024

table that charts list comparision

	Requested	Previously Approved
Expiration Date	36 Months From Approved	02/28/2025
Responses	36,457	10,850
Time Burden (Hours)	4,057	964
Cost Burden (Dollars)	0	0

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Abstract: The federal Office of Child Support Services (OCSS), Division of Federal Systems, in the U.S. Department of Health and Human Services (HHS) maintains the Child Support Portal (Portal) as part of the Federal Parent Locator Service (FPLS). The Portal is a secure, web-based gateway to various child support applications for authorized users to view, update, upload, send, and receive vital information to support effective and efficient enforcement of child support cases. To provide authorized users with secure access to the Portal, OCSS creates profiles in the Portal for employers, insurers, and financial institutions from information provided in “Employer Services” (ES) Profile and “Insurance Match Debt Inquiry” (IM) Agreement and Profile forms. OCSS sets up Portal preferences using information from the program-specific electronic National Medical Support Notice (e-NMSN), the electronic Incoming Withholding Order (e-IWO), and Federally Assisted State Transmitted Levy (FAST Levy) Financial Institution Profile forms. State child support agencies do not register for the Portal through OCSS because they manage and authenticate authorization for individual users via the state proxy server; however, states must provide OCSS with a profile form containing information for OCSS to establish account preferences. The federal Child Support Portal Registration information collection activities are authorized by 1) 42 U.S.C. § 653(m)(2), which requires the Secretary to establish and implement safeguards to restrict access to confidential information in the FPLS to authorized persons and to restrict use of such information to authorized purposes; 2) E-Government Act of 2002 and Office of Management and Budget (OMB) Circular 03-22, Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002, which requires agencies to ensure program integrity by verifying access to data; and 3) 44 U.S.C. § 3554, which requires OCSS to implement security protections to prevent unauthorized access to information maintained by OCSS. This request is for a revision of a currently approved collection, as describe in Section A15.

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Authorizing Statute(s): US Code: 42 USC 653(m)(2) Name of Law: Federal Parent Locator Service
   US Code: 44 USC 3554 Name of Law: Public Printing and Documents. Federal Agency Responsibilities
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 58165	07/17/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 97623	12/09/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 7

table that charts list of burden

IC Title	Form No.	Form Name
Employer Services Profile	1	Employer Services Profile
FAST Levy Financial Institution Profile	1	FAST Levy Financial Institution Profile
Insurance Match Debt Inquiry Agreement and Profile	1	Insurance Match Debt Inquiry Agreement and Profile
Portal Registration Screens	1	Portal Registration Screens
e-IWO Employer/Payroll Provider Profile	1	e-IWO Employer/Payroll Provider Profile
e-IWO NPO Profile	1, 1	Agreement to Exchange Electronic Income Withholding Orders/Notices ,   Agreement to Exchange Electronic Income Withholding Orders/Notices - Online Profile
e-NMSN: Employer Profile	1	e-NMSN: Employer Profile
e-NMSN: Plan Administrator Profile	1	e-NMSN: Plan Administrator Profile
e-NMSN: State Profile	1	e-NMSN: State Profile

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ICR Summary of Burden

table that charts list of burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	36,457	10,850	0	25,607	0	0
Annual Time Burden (Hours)	4,057	964	0	3,093	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: The number of Portal registrations and total number of profile submissions increased from the previous approval. These adjustments resulted in an increase in the burden. OCSS consolidated the “e-IWO S2S” and “e-IWO NPO” from the previous approval to fall under the “e-IWO Employer/Payroll Provider Profile” because all “e-IWO” respondents used the same form to provide OCSS information and the burden to do so is the same. OCSS previously identified the respondents by their file processing preference, rather than the instrument used. Page 6 of the previous and current e-IWO Employer/Payroll Provider Profile form provides respondents the two options for file processing preferences. The information OCSS collects for the Portal registration and profiles remains the same, but the instruments underwent minor clarification revisions and edits to update “Office of Child Support Enforcement (OCSE)” to “Office of Child Support Services (OCSS)” and to remove “agreement” from the Employer Services Profile form. OCSS also removed the e-NMSN Plan Administrator form because there are no respondents. These program changes do not impact the burden. Changes to the federal government’s annual cost from the previous information collection approval pertain to general increases to operate, maintain, and enhance the Portal framework. Ongoing Portal enhancements improve the services available to authorized users; however, they do not impact the respondent’s overall burden to complete the registration process that must first be completed to obtain access to the applications maintained in the Portal system.

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Annual Cost to Federal Government: $7,073,634

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 12/09/2024

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