The federal Office of Child Support Services (OCSS), Division of Federal Systems, in the U.S. Department of Health and Human Services (HHS) maintains the Child Support Portal (Portal) as part of the Federal Parent Locator Service (FPLS). The Portal is a secure, web-based gateway to various child support applications for authorized users to view, update, upload, send, and receive vital information to support effective and efficient enforcement of child support cases.
To provide authorized users with secure access to the Portal, OCSS creates profiles in the Portal for employers, insurers, and financial institutions from information provided in âEmployer Servicesâ (ES) Profile and âInsurance Match Debt Inquiryâ (IM) Agreement and Profile forms. OCSS sets up Portal preferences using information from the program-specific electronic National Medical Support Notice (e-NMSN), the electronic Incoming Withholding Order (e-IWO), and Federally Assisted State Transmitted Levy (FAST Levy) Financial Institution Profile forms. State child support agencies do not register for the Portal through OCSS because they manage and authenticate authorization for individual users via the state proxy server; however, states must provide OCSS with a profile form containing information for OCSS to establish account preferences.
The federal Child Support Portal Registration information collection activities are authorized by 1) 42 U.S.C. § 653(m)(2), which requires the Secretary to establish and implement safeguards to restrict access to confidential information in the FPLS to authorized persons and to restrict use of such information to authorized purposes; 2) E-Government Act of 2002 and Office of Management and Budget (OMB) Circular 03-22, Guidance for Implementing the Privacy Provisions of the E-Government Act of 2002, which requires agencies to ensure program integrity by verifying access to data; and 3) 44 U.S.C. § 3554, which requires OCSS to implement security protections to prevent unauthorized access to information maintained by OCSS.
This request is for a revision of a currently approved collection, as describe in Section A15.
US Code:
44 USC 3554
Name of Law: Public Printing and Documents. Federal Agency Responsibilities
US Code:
42 USC 653(m)(2)
Name of Law: Federal Parent Locator Service
The number of Portal registrations and total number of profile submissions increased from the previous approval. These adjustments resulted in an increase in the burden. OCSS consolidated the âe-IWO S2Sâ and âe-IWO NPOâ from the previous approval to fall under the âe-IWO Employer/Payroll Provider Profileâ because all âe-IWOâ respondents used the same form to provide OCSS information and the burden to do so is the same. OCSS previously identified the respondents by their file processing preference, rather than the instrument used. Page 6 of the previous and current e-IWO Employer/Payroll Provider Profile form provides respondents the two options for file processing preferences.
The information OCSS collects for the Portal registration and profiles remains the same, but the instruments underwent minor clarification revisions and edits to update âOffice of Child Support Enforcement (OCSE)â to âOffice of Child Support Services (OCSS)â and to remove âagreementâ from the Employer Services Profile form. OCSS also removed the e-NMSN Plan Administrator form because there are no respondents. These program changes do not impact the burden.
Changes to the federal governmentâs annual cost from the previous information collection approval pertain to general increases to operate, maintain, and enhance the Portal framework. Ongoing Portal enhancements improve the services available to authorized users; however, they do not impact the respondentâs overall burden to complete the registration process that must first be completed to obtain access to the applications maintained in the Portal system.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Form 1 FAST Levy Financial Institution Profile
CSP_Supporting Statement_FINAL_111824.docx
FAST Levy Financial Institution Profile