Consumer Complaint Form and Interagency Appraisal Complaint Form

Forms and Documents

Document	Type	Status	Availability
Form FR 1379d Interagency Appraisal Complaint Form	Form	Modified	Available
Form FR 1379c Consumer Complaint Form	Form	Modified	Available
FR1379_20260224_83c.pdf	Justification for No Material/Nonsubstantive Change	Uploaded 2026-02-24	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
204926	FR 1379d	Form	Modified	Interagency Appraisal Complaint Form
204926	FR 1379d	Form	Modified
183689	FR 1379c	Form	Modified	Consumer Complaint Form
183689	FR 1379c	Form	Modified

ICR Details

OMB Control No: 7100-0135	ICR Reference No: 202502-7100-014
Status: Historical Active	Previous ICR Reference No: 202302-7100-007
Agency/Subagency: FRS	Agency Tracking No: FR 1379
Title: Consumer Complaint Form and Interagency Appraisal Complaint Form
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Delegated
OIRA Conclusion Action: Approved without change	Conclusion Date: 02/24/2026
Retrieve Notice of Action (NOA)	Date Received in OIRA: 02/24/2026
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	02/28/2026	02/28/2026	02/28/2026
Responses	7,009	0	11,856
Time Burden (Hours)	1,192	0	1,977
Cost Burden (Dollars)	0	0	0

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Abstract: The FR 1379c form addresses the burden associated with consumers electronically submitting a complaint against a financial institution to the Federal Reserve Consumer Help (FRCH). The FR 1379d form collects information about complaints regarding a regulated institution’s non-compliance with the appraisal independence standards and the Uniform Standards of Professional Appraisal Practice, including complaints from appraisers, individuals, and other entities.

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Authorizing Statute(s): US Code: 12 USC 1818 Name of Law: Federal Deposit Insurance Act
   US Code: 12 USC 248(a) Name of Law: Federal Reserve Act
   US Code: 12 USC 3339 Name of Law: Financial Institutions Reform, Recovery, and Enforcement Act of 1989
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	87 FR 62104	10/13/2022
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 5342	01/27/2023
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
FR 1379c	FR 1379c	Consumer Complaint Form
FR 1379d	FR 1379d	Interagency Appraisal Complaint Form

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	7,009	11,856	0	0	-4,847	0
Annual Time Burden (Hours)	1,192	1,977	0	0	-785	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The decrease in total annual burden hours reflects an update to the respondent counts and standardizing the estimated average hours per response burden.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 02/24/2026

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