Under the Government Service Delivery Improvement (GSDI) Act and the 21st Century Integrated Digital Experience Act , along with OMB guidance, agencies are obligated to continually improve the services they provide the public and to collect qualitative and quantitative data from the public to do so.
The purpose of this request is to facilitate the General Service Administrationâs (hereafter âthe Agencyâsâ) ability to collect feedback from the public to continue to improve its services, thereby facilitating its compliance with statutory requirements and general principles of good governance.
The annual burden hours requested (100,800) are based on the number of collections we expect to conduct over the requested period for this clearance.
$0
No
No
No
No
No
No
No
GSA RegSec 202 501-0000
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
ICR Template A11 v 8 6 2025.docx