Information Collection

Customer Satisfaction Surveys- Post-contact FPS Help Desk (Private)

IC 279453 under ICR 202508-1845-008 · OMB 1845-0045.

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
FPS Help Desk Survey Question Bank_1845-0045.docx	Other-FPS Help Desk Survey Question
FPS Help Desk Medallia Survey for A 11 Section 280_1845-0045.docx FPS Help Desk Medallia Survey for A 11 Section 280_1845-0045	IC Document

IC Title:

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-FPS Help Desk Survey Question Bank_1845-0045					No		Paper Only

Line of Business: Education

Subfunction: Higher Education

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 76,000

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	76,000	76,000
Annual IC Time Burden (Hours)	3,800	3,800
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
FPS Help Desk Medallia Survey for A 11 Section 280_1845-0045		04/09/2026

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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