Formative Research, Pretesting, and Customer Satisfaction of NCI's Communication and Education Resources (NCI)
Revision of a currently approved collection
No
Regular
02/27/2026
Requested
Previously Approved
36 Months From Approved
04/30/2026
54,000
54,000
40,500
40,500
0
0
This revision request explores testing messages, forms, applications and materials to assess their potential effectiveness in reaching and communicating with their intended audience while they are still in the developmental stage. The formative research, pilot testing and pretesting process must ensure the relevance, utility, and appropriateness of the many mediums used for forms/applications, educational programs and products that the agency produces. Customer satisfaction studies help identify modifications necessary to meet the needs of various target audiences. Approval is requested for the conduct of multiple studies annually using such methods as interviews, focus groups, and various types of surveys, forms or applications. The content, timing, and respondents included in each sub-study will vary depending on the nature of the message/material/program being assessed, the methodology selected, and the target audiences.
US Code:
42 USC 285a-2
Name of Law: Public Health Service Act
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.