Document
Supporting Statement
ICR 202604-0960-007 · OMB 0960-0629 · Object 168039400.
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Document Metadata
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
|---|---|
| File Title | Supporting Statement |
| Author | Weidman, Erinn |
| Last Modified By | Writer |
| File Modified | 2026-04-15 |
| File Created | 2026-07-24 |
| Conversion State | complete |
Extracted Text
Justification for Non-Substantive Changes for the WIPA STAR (Services Tracking and Reporting) System OMB No. 0960-0629 Background The WIPA STAR system serves as a secure, web-based management and reporting tool for the Work Incentives Planning and Assistance (WIPA) program. The primary users of the system are Community Work Incentives Coordinators (CWICs) employed by WIPA projects to provide services to Supplemental Security Income (SSI) recipients and Social Security Disability Insurance (SSDI) beneficiaries. CWICs use the WIPA STAR system to track and document the services requested and provided to SSI recipients and SSDI beneficiaries. The frequency of the data collection is based on the level of engagement that SSI recipients and SSDI beneficiaries have with WIPA projects. SSA relies on information from the WIPA STAR system to effectively manage beneficiary data, monitor service planning and delivery, and support comprehensive oversight of the WIPA program. Revisions to Current Information Collection Instrument: WIPA STAR Change #1: We are making revisions to the Case Notes Form Current Fields on Case Notes Form Fields Field Type Response Options Date of contact Date and Time [MM/DD/YYYY HH:MM AM/PM] Person or agency contacted Text [Open response] Contact mode Drop-down (single select) Phone; Email; In-person; Mail Contact disposition Drop-down (single select) Contact made; No answer/No show; Voicemail; Busy; Bad contact info Purpose of the contact Text [Open response] What did you discuss? Text [Open response] Additional notes Text [Open response] Revised Fields on Case Notes Form Fields Field Type Response Options Date of contact Date [MM/DD/YYYY HH:MM AM/PM] Person or agency contacted Text [Open response] Contact mode Drop-down (single select) Phone; Email; In-person; Mail Contact disposition Drop-down (single select) Contact made; No answer/No show; Voicemail; Busy; Bad contact info Purpose of the contact Text [Open response] What did you discuss? Text [Open response] Task / Next Step Text [Open response] Task Due Date Date MM/DD/YYYY Task Assigned To Drop-down (single select) [Active users in the WIPA project] Task Status Drop-down (single select) Assigned; In Progress; Complete; More Info Needed Justification #1: We are making revisions to enhance task tracking for users and to strengthen the oversight and management capabilities for WIPA project supervisors. By separating the information currently entered in the "Additional Notes" field into four dedicated fields, users will be able to record, view, and manage task-related information with greater efficiency and clarity. With next steps, responsible party, due date, and task status each captured in their own field, task tracking becomes more structured and actionable. This enhancement will improve the ability of CWICs and WIPA project supervisors to monitor progress, assign responsibility, and ensure timely follow-up. For SSA, the change will facilitate improved oversight and monitoring of program effectiveness by providing clearer, more organized data. This change does not require the collection of any new information; it simply organizes existing data in a more effective manner. As a result, the system will be more user-friendly and will better support high-quality service delivery for SSI recipients and SSDI beneficiaries. SSA will implement the changes to the WIPA STAR system upon OMB approval. This action does not affect the public reporting burden.