Under its organizing statutes, the Board has broad authority to hear and act upon complaints. Shippers and other persons may bring claims for damages against railroads or other carriers regulated by the Board by filing a complaint before the Board under the procedures set forth in 49 C.F.R. § 1111 for claims under 49 U.S.C. §§ 10701-10707, 11101-11103, 11701-11707 (rail), 14701-14707 (motor, water & intermediaries), and 15901-15906 (pipelines).
US Code:
49 USC 10707
Name of Law: Determination of market dominance in rail rate proceedings
US Code:
49 USC 11701
Name of Law: General authority -- complaints (rail)
US Code:
49 USC 11702
Name of Law: Enforcement by the Board (rail)
US Code:
49 USC 11703
Name of Law: Enforcement by the Attorney General (rail)
US Code:
49 USC 11704
Name of Law: Rights and remedies of persons injured by rail carriers
US Code:
49 USC 15906
Name of Law: Liability of pipeline carriers under receipts and bills of lading
US Code:
49 USC 11101
Name of Law: Common carrier obligations
US Code:
49 USC 11102
Name of Law: Use of terminal facilities
US Code:
49 USC 11103
Name of Law: Switch connections and tracks
US Code:
49 USC 1321
Name of Law: Powers
US Code:
49 USC 14707
Name of Law: Private enforcement of registration requirement
US Code:
49 USC 15901
Name of Law: General authority -- complaints, investigation, and Compliance (pipelines)
US Code:
49 USC 15902
Name of Law: Enforcement by the Board (pipelines)
US Code:
49 USC 15903
Name of Law: Enforcement by the Attorney General (pipelines)
US Code:
49 USC 15904
Name of Law: Rights and remedies of persons injured by pipeline carriers
US Code:
49 USC 15905
Name of Law: Limitation on actions by and against pipeline carriers
US Code:
49 USC 10701
Name of Law: Standards for rates, classifications, through routes, rules, and pracitces
US Code:
49 USC 10702
Name of Law: Authority for rail carriers to establish rates, classifications, rules, and practices
US Code:
49 USC 10703
Name of Law: Authority for rail carriers to establish through routes
US Code:
49 USC 10704
Name of Law: Authority and criteria: rates, classifications, rules, and practices prescribed by Board
US Code:
49 USC 10705
Name of Law: Authority: through routes, joint classifications, rates, and divisions prescribed by Board
US Code:
49 USC 11705
Name of Law: Limitation on actions by and against rail carriers
US Code:
49 USC 11706
Name of Law: Liability of rail carriers under receipts and bills of lading
US Code:
49 USC 11707
Name of Law: Liability when property is delivered in violation of routing instructions (rail)
US Code:
49 USC 14701
Name of Law: General authority -- complaints (motor, water & intermediaries)
US Code:
49 USC 14702
Name of Law: Enforcement by regulatory authority
US Code:
49 USC 10706
Name of Law: Rate agreements: exemption from antitrust laws
US Code:
49 USC 14703
Name of Law: Enforcement by the Attorney General
US Code:
49 USC 14704
Name of Law: Rights and remedies of persons injured by carriers and brokers
US Code:
49 USC 14705
Name of Law: Limitation on actions by and against carriers
US Code:
49 USC 14706
Name of Law: Liability of carriers under receipts and bills of lading
The primary change is that the Board is estimating half the number of complaints for the next three years based on the number of complaints filed in last three years (2023-2025), in which the Board saw exactly two complaints in each of those years. The IC representing the new FORR complaint process was eliminated, but, as explained in the supporting statement, that process likely had a limited effect on the number of complaints filed those years.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.