OMB control number

Complaints

OMB 2140-0029 · STB.

OMB 2140-0029

Under its organizing statutes, the Board has broad authority to hear and act upon complaints. Shippers and other persons may bring claims for damages against railroads or other carriers regulated by the Board by filing a complaint before the Board under the procedures set forth in 49 C.F.R. § 1111 for claims under 49 U.S.C. §§ 10701-10707, 11101-11103, 11701-11707 (rail), 14701-14707 (motor, water & intermediaries), and 15901-15906 (pipelines). The Final Rule modifying this collection provides a less burdensome option for shippers in smaller rate matters before the Board.

The latest form for Complaints expires 2026-08-31 and is listed under ICR 202212-2140-001.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
2140-0029 - Supporting Statement - Extension of Complaints (to ROCIS).pdfSupporting Statement A
2026-08407.pdfSupplementary Document
2026-03840.pdfSupplementary Document
49 CFR 1111 (eCFR).pdfSupplementary Document
11112 Content of formal complaints joinder.pdfSupplementary Document
49 USC 1321.pdfSupplementary Document
49 USC 15901-15906.pdfSupplementary Document
49 USC 14701-14707.pdfSupplementary Document
49 USC 11701-11707.pdfSupplementary Document
49 USC 11101-11103.pdfSupplementary Document
49 USC 10701-10707.pdfSupplementary Document
Final Offer Rate Review (FORR) Information collection
Complaints Instruction

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
202604-2140-001 Revision of a currently approved collection 2026-04-30
202212-2140-001 Revision of a currently approved collection 2023-01-04 Approved without change
202007-2140-001 Reinstatement without change of a previously approved collection 2020-07-14 Approved without change
201909-2140-001 Revision of a currently approved collection 2019-09-30 Comment filed on proposed rule and continue
201711-2140-001 Revision of a currently approved collection 2017-11-28 Comment filed on proposed rule and continue
201703-2140-001 Reinstatement with change of a previously approved collection 2017-03-09 Approved without change
201401-2140-003 New collection (Request for a new OMB Control Number) 2014-01-13 Approved without change

OMB Details

Complaints (other than FORR complaints)

Federal Enterprise Architecture: Transportation - Ground Transportation