Airline Service Quality Performance -- Part 234

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
OMB 2138-0041 Part 234 On-time Instructions 10.23.26.pdf	Supplementary Document	Uploaded 2026-10-28	Available
Non-Substantive Change 10.20.26.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2026-10-28	Available
Updaated 30-Day Notice FR 90-14317 (2025).pdf	Supplementary Document	Uploaded 2025-03-31	Available
30 Day Notice OMB 2138-0041.docx	Supplementary Document	Uploaded 2025-01-28	Available
Copy of OMB 2138-0041 Comments.xlsx	Supplementary Document	Uploaded 2025-01-17	Available
Updated OMB 2138-0041 Justification 3.24.25 FINAL.docx	Supporting Statement A	Uploaded 2025-03-31	Available
OMB 2138-0041 60 Day Notice.docx	Supplementary Document	Uploaded 2024-12-03	Available
eSubmit Record Format 234 Mishandled Baggage Report (003) (002).docx	Supplementary Document	Uploaded 2021-11-18	Available
OMB 2128-0041 Part 234 instructions (002) (002).pdf	Supplementary Document	Uploaded 2021-11-18	Available
14 CFR 234-6.pdf	Supplementary Document	Uploaded 2021-11-02	Available
14 CFR 234-4.pdf	Supplementary Document	Uploaded 2021-11-02	Available
USCODE-2009-title49-subtitleI-chap3-subchapII-sec329.pdf	Supplementary Document	Uploaded 2016-01-20	Available
USCODE-2009-title49-subtitleI-chap3-subchapII-sec329.pdf	Supplementary Document	Uploaded 2016-01-20	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
272824	Airline Service Quality Performance Mishandled Baggage Part 234.6 (B)		Unchanged
272823	Airline Service Quality Performance On-Time Performance - Part 234.4 (B)		Unchanged
26895	Airline Service Quality Performance On-time Performance-- Part 234.4	Instruction	Unchanged
219637	Airline Service Quality Performance Mishandled Baggage Part 234.6	Instruction	Unchanged

ICR Details

OMB Control No: 2138-0041	ICR Reference No: 202610-2138-001
Status: Received in OIRA	Previous ICR Reference No: 202412-2138-002
Agency/Subagency: DOT/BTSA	Agency Tracking No:
Title: Airline Service Quality Performance -- Part 234
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 10/28/2026

table that charts list comparision

	Requested	Previously Approved
Expiration Date	05/31/2028	05/31/2028
Responses	432	432
Time Burden (Hours)	27,744	27,744
Cost Burden (Dollars)	0	0

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Abstract: OMB Control Number 2138-0041 covers Airline Service Quality Performance On-time Performance and Mishandled Baggage and Wheelchair and Scooter reports that the largest U.S. air carriers file with DOT under Part 234. The information is reported by the airlines on a monthly basis to DOT, received by the Bureau of Transportation Statistics (BTS). The Department then uses the data to publish airline service quality performance statistics in DOT’s monthly Air Travel Consumer Report. In addition, FAA uses the data for its air traffic control modeling.

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Authorizing Statute(s): US Code: 49 USC 41708 Name of Law: Transportation Reports
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 88861	11/08/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 14317	03/31/2025
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 4

table that charts list of burden

IC Title	Form No.	Form Name
Airline Service Quality Performance On-time Performance-- Part 234.4
Airline Service Quality Performance Mishandled Baggage Part 234.6
Airline Service Quality Performance Mishandled Baggage Part 234.6 (B)
Airline Service Quality Performance On-Time Performance - Part 234.4 (B)

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ICR Summary of Burden

table that charts list of burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	432	432	0	0	0	0
Annual Time Burden (Hours)	27,744	27,744	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The increase in burden hours since the last OMB renewal is the result of DOT updating its previous burden estimates to account for information on burden provided by respondents through their representative. There are no program changes involved.

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Annual Cost to Federal Government: $252,597

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/28/2026

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