Electronic Records Express Third-Party

Electronic Records Express (ERE) is an online system which enables medical providers and various third party representatives to download and submit disability claimant information electronically to SSA as part of the disability application process. To ensure only authorized people access ERE, SSA requires third parties to complete a unique registration process if they wish to use this system. This information collection request (ICR) includes the third-party registration process; the burden for submitting evidence to SSA is part of other, various ICRs. The respondents are third party representatives of disability applicants or recipients who want to use ERE to electronically access clients’ disability files online and submit information to SSA. The SSA is making non-substantive changes to enhance the ERE Third-Party’s application to allow appointed representatives to access a list of all their cases pending at the initial and reconsideration levels will reduce the number of calls to FOs asking if a written notice of appointment or Form SSA-1696 has been processed, reduce the number of calls to the SSA Helpdesk for unlocking accounts, and greatly improve the customer service SSA provides to the representative community.

The latest form for Electronic Records Express Third-Party expires 2026-10-31 and is listed under ICR 202310-0960-005.