OMB control number

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 2130-0593 · DOT/FRA.

OMB 2130-0593

This collection of information is necessary to enable FRA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders, which is on a voluntary basis, will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. There is no record keeping component to this collection and frequency of input will varying depending upon the collection requirements of either one time, monthly, quarterly, yearly, etc.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2026-07-31 and can be found here.

Latest Forms, Documents, and Supporting Material
Document
Name
Form and Instruction
May 17 2023 30-Day FRN.pdf (document unavailable)
Supplementary Document
Supplementary Document
Supporting Statement B
2130-0593_Generic ICR Justification Part A..docx (document unavailable)
Supporting Statement A
OMB Details

Confidential Close Call Reporting System (C3RS)

Federal Enterprise Architecture: Transportation - Ground Transportation

Form FRA F 6180.282C3RS User Satisfaction Survey - EmployeesFillable PrintableForm and instruction
Form FRA F 6180.283C3RS User Satisfaction Survey - ManagersFillable PrintableForm and instruction

Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.