Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

This collection of information is necessary to enable FRA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders, which is on a voluntary basis, will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. There is no record keeping component to this collection and frequency of input will varying depending upon the collection requirements of either one time, monthly, quarterly, yearly, etc.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2023-05-31 and can be found here.