OMB control number
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB 2130-0593 ยท DOT/FRA.
OMB 2130-0593
This collection of information is necessary to enable FRA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders, which is on a voluntary basis, will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. There is no record keeping component to this collection and frequency of input will varying depending upon the collection requirements of either one time, monthly, quarterly, yearly, etc.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2026-07-31 and is listed under ICR 202304-2130-001.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 July 8, 2026 FR Notice (30-Day).pdf | Supplementary Document |
 2130-0593_Generic ICR Justification Part B Clean 6-9-26.docx | Supporting Statement B |
| 2130-0593_Generic ICR Justification Part A SJ Clean 6-9-26.docx | Supporting Statement A |
| April 23, 2026 FR Notice (60-Day).pdf | Supplementary Document |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202605-2130-003 | Extension without change of a currently approved collection | 2026-07-09 | ||
| 202304-2130-001 | Extension without change of a currently approved collection | 2023-05-18 | Approved without change | |
| 202301-2130-005 | No material or nonsubstantive change to a currently approved collection | 2023-01-20 | Withdrawn and continue | |
| 202003-2130-006 | Extension without change of a currently approved collection | 2020-03-23 | Approved without change | |
| 202001-2130-002 | No material or nonsubstantive change to a currently approved collection | 2020-01-31 | Approved without change | |
| 201703-2130-002 | Extension without change of a currently approved collection | 2017-03-20 | Approved without change | |
| 201404-2130-002 | Extension without change of a currently approved collection | 2014-04-22 | Approved without change | |
| 201105-2130-004 | New collection (Request for a new OMB Control Number) | 2011-06-06 | Approved without change |
OMB Details
Confidential Close Call Reporting System (C3RS)
Federal Enterprise Architecture: Transportation - Ground Transportation
| Form | Name | Electronic access | Type |
|---|---|---|---|
| Form FRA F 6180.282 | C3RS User Satisfaction Survey - Employees | Fillable Printable | Form and instruction |
| Form FRA F 6180.283 | C3RS User Satisfaction Survey - Managers | Fillable Printable | Form and instruction |
Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.