OMB control number
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB 2130-0593 · DOT/FRA.
OMB 2130-0593
This collection of information is necessary to enable FRA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders, which is on a voluntary basis, will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. There is no record keeping component to this collection and frequency of input will varying depending upon the collection requirements of either one time, monthly, quarterly, yearly, etc.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2029-09-30 and is listed under ICR 202605-2130-003.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 July 8, 2026 FR Notice (30-Day).pdf | Supplementary Document |
 2130-0593_Generic ICR Justification Part B Clean 6-9-26.docx | Supporting Statement B |
| 2130-0593_Generic ICR Justification Part A SJ Clean 6-9-26.docx | Supporting Statement A |
| April 23, 2026 FR Notice (60-Day).pdf | Supplementary Document |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202605-2130-003 | Extension without change of a currently approved collection | 2026-07-09 | ||
| 202304-2130-001 | Extension without change of a currently approved collection | 2023-05-18 | Approved without change | |
| 202301-2130-005 | No material or nonsubstantive change to a currently approved collection | 2023-01-20 | Withdrawn and continue | |
| 202003-2130-006 | Extension without change of a currently approved collection | 2020-03-23 | Approved without change | |
| 202001-2130-002 | No material or nonsubstantive change to a currently approved collection | 2020-01-31 | Approved without change | |
| 201703-2130-002 | Extension without change of a currently approved collection | 2017-03-20 | Approved without change | |
| 201404-2130-002 | Extension without change of a currently approved collection | 2014-04-22 | Approved without change | |
| 201105-2130-004 | New collection (Request for a new OMB Control Number) | 2011-06-06 | Approved without change |