Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 202001-2130-002

OMB: 2130-0593

Federal Form Document

Forms and Documents
Document
Name
Status
Form
Modified
Form
Unchanged
Justification for No Material/Nonsubstantive Change
2020-02-06
Justification for No Material/Nonsubstantive Change
2020-01-30
Supplementary Document
2017-03-14
Supplementary Document
2017-03-14
Supporting Statement B
2017-03-14
Supporting Statement A
2017-03-20
ICR Details
2130-0593 202001-2130-002
Historical Active 201703-2130-002
DOT/FRA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 03/05/2020
Retrieve Notice of Action (NOA) 01/31/2020
  Inventory as of this Action Requested Previously Approved
05/31/2020 05/31/2020 05/31/2020
6,300 0 6,300
1,062 0 1,062
0 0 0

This collection of information is necessary to enable FRA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

US Code: 44 USC 3501 Name of Law: Paperwork Reduction Act
  
None

Not associated with rulemaking

  81 FR 234 12/06/2016
82 FR 48 03/14/2017
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 6,300 6,300 0 0 0 0
Annual Time Burden (Hours) 1,062 1,062 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$17,548
Yes Part B of Supporting Statement
    No
    No
No
No
No
Uncollected
Kim Toone 202 493-6132 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
01/31/2020


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