OMB control number
FMC Assistance Center
OMB 3072-0075 ยท FMC.
OMB 3072-0075
Subsection 17(a) of the Ocean Shipping Reform Act of 2022 requires that the Commission establish on their public website a webpage that allows for the submission of comments, complaints, concerns, reports of noncompliance, requests for investigation, and requests for alternative dispute resolution. The FMC Assistance Center is in support of this requirement. Additionally, it will replace the existing collection for Consumer Assistance and Dispute Resolution Services.
The latest form for FMC Assistance Center expires 2027-01-31 and is listed under ICR 202311-3072-001.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 Form FMC-32 Consumer Assistance and Dispute Resolution Intake Forms | Form and Instruction |
| Supporting Statement OSRA Section 17_2023.pdf | Supporting Statement A |
 FMC Assistance Center other than dispute resolution |
Other-website mock up |
| Consumer Assistance and Dispute Resolution Intake Forms |
Form and Instruction |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202311-3072-001 | New collection (Request for a new OMB Control Number) | 2023-11-20 | Approved without change |
OMB Details
Consumer Assistance and Dispute Resolution Intake Forms
Federal Enterprise Architecture: Transportation - Water Transportation
| Form | Name | Electronic access | Type |
|---|---|---|---|
| Form FMC-32 | Dispute Resolution Services Request-Cargo | Fillable Fileable | Form and instruction |
| Form FMC-33 | Dispute Resolution Services Request-Cruise | Fillable Fileable | Form and instruction |
Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.