OMB control number

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 3147-0029 · NTSB.

OMB 3147-0029

To ensure that the NTSB’s service delivery is effective and meets its customer needs, the NTSB seeks OMB approval of a generic clearance to collect qualitative feedback on the agency’s service delivery. This proposed IC provides a means to garner qualitative feedback in an efficient, timely manner in accordance with the commitment to improving service delivery.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2027-02-28 and can be found here.

OMB Details

NTSB.gov Customer Experience (CX) Survey: Investigation Pages

Federal Enterprise Architecture: Transportation - Air Transportation